SAP Business Solution Architect

Job Summary

Insulet is seeking an experienced SAP Business Solution Architect to lead the design and evolution of end-to-end SAP solutions, with primary emphasis on commercial and customer-facing capabilities. The role will provide architecture leadership across Contract to Cash, Record to Report, Source to Pay and Inventory to Deliver, working closely with SAP functional teams and business stakeholders to create integrated, scalable and compliant solutions.

The successful candidate will combine strong business process knowledge with excellent solution and technical architecture capability. They will connect SAP functional design with MuleSoft integration, enterprise data architecture, SAP Business Technology Platform and responsible AI enablement. They will act as a trusted adviser who can respectfully challenge predetermined solutions and influence decisions towards simpler, reusable and sustainable outcomes.

Key Accountabilities

1. End-to-End Solution Architecture

• Own the end-to-end solution architecture for initiatives spanning SAP and connected enterprise platforms.

• Translate business strategy, capabilities and requirements into coherent target-state solution designs and roadmaps.

• Ensure functional, application, integration, data, security, infrastructure and support considerations are addressed as one design.

• Assess solution options and trade-offs, including business value, regulatory risk, total cost of ownership, scalability and technical debt.

2. SAP Functional Landscape Leadership

• Partner with SAP functional leads to establish consistent cross-process designs and prevent siloed decisions.

• Provide architecture oversight across Contract to Cash / Order to Cash, including contract management, customer master, pricing, order management, fulfilment, billing, accounts receivable and customer service integration.

• Provide architecture oversight across Record to Report / Finance, Source to Pay and Inventory to Deliver.

• Ensure dependencies across commercial, finance, procurement, supply chain, quality and manufacturing domains are understood and managed.

3. MuleSoft & Enterprise Integration Architecture

• Define and govern integration architecture between SAP and platforms such as Salesforce, manufacturing, quality, data, partner and regulatory solutions.

• Promote API-led, reusable and appropriately event-driven integration patterns using MuleSoft.

• Establish principles for system, process and experience APIs, interface ownership, canonical data, versioning and lifecycle management.

• Ensure designs address security, observability, error handling, retry, idempotency, sequencing, performance and recoverability.

4. Data Architecture & Governance

• Define data architecture for contract, customer, product, pricing, supplier, inventory, order and finance domains.

• Clarify systems of record, data ownership, stewardship, quality rules, lineage, retention and reconciliation requirements.

• Partner with enterprise data teams to enable trusted reporting, analytics and AI use cases.

5. SAP BTP & AI Architecture

• Shape the appropriate use of SAP Business Technology Platform for SAP extensions, integration, automation, data and AI services.

• Evaluate SAP Integration Suite, SAP Build, SAP Datasphere / Business Data Cloud and SAP AI capabilities where aligned to enterprise strategy.

• Define guardrails for clean-core extensibility, side-by-side applications, reusable services and lifecycle management.

• Ensure AI solutions follow responsible AI, cybersecurity, privacy, data quality, validation and human oversight principles.

6. Architecture Principles & Governance

• Develop architectural principles, standards, patterns, decision records and reference architectures for the SAP landscape.

• Champion clean core, standardisation, simplification, composability, reuse and fit-for-purpose design.

• Lead or contribute to architecture review boards, design authorities and solution assurance activities.

7. Business Partnership & Influence

• Build trusted relationships with senior business stakeholders, product owners, process owners and technology leaders.

• Challenge predetermined solutions constructively, reframing discussions around outcomes, evidence, risk and enterprise value.

• Communicate complex concepts clearly and influence without direct authority.

8. Regulated Environment, Quality & Controls

• Ensure solution designs support applicable GxP, SOX, privacy, cybersecurity and medical device quality requirements.

• Apply risk-based thinking to validated systems, electronic records, audit trails, access controls and data integrity.

• Partner with Quality, Compliance, Security and Internal Controls teams to embed compliance by design.

Experience & Qualifications

• Significant SAP experience in complex global organisations, including solution or enterprise architecture roles.

• Strong knowledge of SAP S/4HANA and end-to-end processes across CTC/OTC, R2R/Finance, STP and ITD.

• Strong MuleSoft and API architecture knowledge.

• Strong understanding of enterprise data architecture, master data and data governance.

• Good knowledge of SAP BTP architecture, extensibility and platform governance.

• Excellent business process analysis, communication, facilitation and stakeholder influencing skills.

Desirable

• Experience in medical device, life sciences, pharmaceutical or similarly regulated environments.

• Knowledge of GxP, computer system validation, SOX controls and data integrity.

• Experience with Salesforce integrations and customer-facing platforms.

• Knowledge of SAP Integration Suite, SAP Build, SAP Datasphere, Business Data Cloud, Signavio or LeanIX.

• Understanding of SAP AI, Joule, generative AI patterns and responsible AI governance.

• TOGAF, SAP, MuleSoft or related architecture certification.

Measures of Success

• Stakeholders have a clear, agreed target architecture and decision path.

• Solutions demonstrate stronger end-to-end process coherence, reuse and simplification.

• Integration and data designs are resilient, governed and supportable.

• Architecture risks, exceptions and technical debt are visible and actively managed.

• BTP, automation and AI are adopted selectively against credible value and compliance criteria.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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