Sales Director
Wilmington, DE, United States6d ago
Key details
- Location
- Wilmington, DE, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- 6d ago
Skills
account managementcustomer serviceforecastingnegotiationtechnical supportupselling
About the role
Description
We are seeking a motivated, results-driven Sales Director to lead sales initiatives, develop new business opportunities, and strengthen existing hotel partnerships. The ideal candidate is a strong leader with a passion for relationship building, revenue growth, and delivering exceptional client experiences.
Requirements
Key Responsibilities
- Drive sales and revenue growth across assigned hotel properties and markets.
- Develop and maintain strong relationships with hotel leadership, clients, and vendors.
- Prepare accurate and timely audiovisual estimates and proposals.
- Participate in client walkthroughs, pre-conference meetings, post-conference meetings, and hotel sales meetings.
- Serve as a primary point of contact for hotel partners and event clients.
- Identify upselling opportunities while maintaining high levels of customer satisfaction.
- Analyze sales performance, revenue trends, and forecasts, providing reports to senior leadership.
- Lead, coach, and develop team members to ensure exceptional customer service and operational performance.
- Collaborate with AV technicians and operations teams to ensure successful event execution.
- Resolve client concerns and provide solutions in fast-paced, high-pressure environments.
- Maintain SBMG's standards of professionalism, communication, and service excellence.
Qualifications & Requirements
- Experience in sales, account management, hospitality, audiovisual services, or event production.
- Strong leadership, communication, negotiation, and relationship-building skills.
- Ability to prepare accurate estimates and manage multiple client needs.
- Working knowledge of audiovisual equipment, event production, and technical support.
- Experience analyzing sales performance, revenue, and forecasting.
- Ability to lead, motivate, and support employees while maintaining service standards.
- Strong organizational skills and the ability to respond effectively to changing event demands.
- Commitment to professionalism, customer satisfaction, and teamwork.
Benefits & Perks
- Medical, dental, vision, and life insurance
- Three weeks of upfront paid time off
- 401(k) with company matching
- Monthly commission opportunities
- Career advancement and professional development
Join SBMG and help drive our continued growth in the hospitality and audiovisual industry!
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