Sales Coordinator

SALES CORDINATOR

Kimpton Hotel Monaco Seattle (Newly Renovated!)

Downtown Seattle - 1101 4th Ave. (4th & Spring)

Pay Range for this role is $26-$28, depending on experience.

COMPANY DESCRIPTION

Kimpton Hotel Monaco Seattle, situated in the heart of downtown, offers a luxurious yet playful experience with its bold, newly renovated design. Known for its jaw-dropping lobby, spacious guestrooms, and a unique vibe, the award-winning hotel provides a relaxing and stylish escape. Guests are steps away from iconic destinations such as Pike Place Market, the Waterfront, and Lumen Field. Dining experiences at Marin showcase the culinary diversity of the Pacific Northwest, offering seasonal, locally-sourced cuisine in vibrant settings. Kimpton Hotel Monaco Seattle is dedicated to creating unforgettable experiences for every guest.

POSITION SUMMARY

As Sales Coordinator, you'll play a central role in the success of our sales team. Partnering closely with Sales Managers, you'll manage the details that turn inquiries into confirmed business—from contracts and proposals to rooming lists, billing setup, and system accuracy. You bring a passion for hospitality, a talent for organization, and a commitment to responsive, professional client service. Your work behind the scenes ensures every group and event runs smoothly from initial inquiry to final invoice, allowing our team to deliver the ridiculously personal experiences Kimpton is known for.

CORE RESPONSIBILITIES

Leads & Client Communication

• Serve as the first point of contact for inbound sales leads by phone and email, responding quickly and logging details in the appropriate system
• Catch incoming RFPs and make sure everyone gets timely follow-up
• Keep communication with clients and internal teams timely, professional, and warm

Contracts & Group Bookings

• Prepare and process contracts, proposals, and addendums with precision and care
• Partner closely with Sales Managers to keep group bookings accurate and up to date
• Monitor and maintain group bookings in property systems, making updates as plans evolve
• Create booking links that make reserving easy for group attendees
• Manage rooming lists from first draft through every last-minute alteration
• Assist with individual reservations booked under negotiated or special rate categories

Systems, Billing & Reporting

• Set up group billing and enter all relevant group details into the hotel's sales, POS, and event systems
• Process invoices accurately and on time
• Run and distribute sales system reports that keep hotel teams informed and aligned

Administrative Support

• Provide day-to-day administrative support, including correspondence, phone coverage, and scheduling
• Take on additional responsibilities as assigned by the Director of Sales & Marketing and General Manager

EXPERIENCE WE’RE SEEKING

• Previous experience in hospitality or the service industry
• Strong organizational skills and a sharp eye for detail—you catch what others miss
• Excellent communication and follow-up skills; you always close the loop
• Proficiency in Microsoft Office and confidence learning and working in hotel systems
• A calm, steady presence under pressure, with the ability to prioritize and adapt as needs shift

OUR CULTURE - What It’s Like to Work Here

Refreshingly Human.

That’s how we describe the Kimpton culture. Not a tagline — a way of being. It’s what you’ll feel the moment you walk through our doors, and it’s what keeps our teams coming back.

Kimpton founder Bill Kimpton believed one thing above all else: hire the right people and get out of the way. From day one, this brand was built on empowerment — giving people the freedom to be creative, take chances, learn from mistakes, and do what’s right. That vision sparked something special in 1981, and it still runs through everything we do across 80+ hotels worldwide.

If that sounds like the kind of place you’ve been looking for — read on.

Be 100% You

If you join us, you won’t be asked to leave yourself at the door. Your quirks, your tattoos, your accent, your personal style — all of it is not just welcome here, it’s celebrated. Being professional at Kimpton doesn’t mean being a clone. It means showing up as your full, authentic self and doing the work with your own flair.

Be the Ultimate Host

At Kimpton, you’ll be empowered to act. To be creative. To read the room, anticipate what a guest needs before they ask, and do what you truly believe is right — without waiting for permission. We hire people we trust, and then we trust the people we hire.

Spark Joy

Beyond great service lives something more lasting: emotional impact. Spark Joy is about the moments guests carry with them long after checkout — the ones that make Kimpton feel different from anywhere else. You’ll have the power to create those moments every single day.

INCLUSION & BELONGING

A culture this special only works when everyone feels they belong in it. We’re committed to building a workplace where every person feels seen, heard, and valued — and where differences aren’t just accepted, they’re what make us better. We proudly welcome candidates of all races, ethnicities, ages, religions, abilities, sexual orientations, gender identities, and backgrounds.

BENEFITS + PERKS!

• On-site parking provided
• Dry Cleaning for work attire provided
• Hotel + restaurant discounts in all of Kimpton + IHG – worldwide!
• Paid Time Off – sick & vacation pay with rollover
• Paid Holidays from start date
• Affordable medical/dental/vision/HSA plans after 60 days
• Basic & Supplemental Life Insurance
• Short/Long Term Disability Insurance
• Hospital Indemnity, Critical Illness & Accident Insurance
• Tuition Reimbursement
• Commuter Benefits
• 401K with Company match

The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.