Revenue Cycle Manager

Job Summary:   The Revenue Cycle Manager is responsible for managing multiple positions in the business office.   These positions are mainly focused on Accounts Receivable and Payment Posting, with some preferred Coding knowledge.  

 

This position requires full understanding and active participation in fulfilling the mission of Spine Team Texas.

 

Spine Team Texas Attributes

For Spine Team Texas to meet the goals expressed through the company mission statement, it is imperative that all employees possess the following attributes:

1. Knowledge – The blending of job-related education, skills and experience.
2. Quantity – Level of satisfactory output generated in position per unit time.
3. Accuracy – Absence of errors.
4. Judgment – Capacity to make reasonable decisions.
5. Innovation – Imagination and creativity used to better position.
6. Appearance & Habits – Personal habits, grooming, uniform / clothing.
7. Orderliness – Organization of the individual’s work and work area.
8. Courtesy – Respect for the feelings of others.  Politeness on the job.
9. Cooperation – Willingness to help others accomplish their objectives.
10. Initiative – Voluntarily starting projects.  Attempting non-routine jobs and tasks.
11. Reliability – Dependability and trustworthiness.
12. Perseverance – Steadfast pursuit of job objectives when faced with unexpected obstacles.
13. Stability – Even temperament. Acceptance of unavoidable tension and pressure.
14. Alertness – Ability to quickly understand new information and situations.
15. Professionalism – Professional actions, communications, and attitude.
16. Teamwork– Ability to work in a team for the betterment of staff, patients, and the Company.
17. Observance – Observance of Company policies and procedures.
18. Attendance – Consistent adherence to work schedule.

 

Job Responsibilities

 

The Revenue Cycle Manager is responsible for the management of the business office with a strong focus on Accounts Receivable and Payment Posting, with some preferred Coding knowledge.  

They will work very closely with the Business Office Operations Manager as well as the Director of Revenue Cycle to ensure all Business office goals are met. 

 

• Implementing strategies to increase revenue, reduce costs, and improve the efficiency and effectiveness of the business office.  
• Ensure compliance with all federal, state, and local regulations related to billing and claims submission.   
• Analyze revenue cycle data to identify trends, issues, and opportunities for improvement.
• Maintain efficient financial controls and processes to safeguard company assets and optimize resource utilization.  
• Providing training and guidance to the RCM team to ensure best practices are followed.  
• Assist in the development and ongoing review of all core competencies for staff development and new hire training.
• Develop and maintain productive, positive relationships with all key stakeholders, such as department supervisors and managers, to integrate and align the RCM process with other business operations.  
• Manage and develop all assigned RCM team members, including work allocation, problem resolution, evaluating staff performance, and making recommendations for actions and/or improvements.
• Motivate assigned employees to achieve peak productivity and performance.   
• Maintain knowledge of all assigned positions as well as professional and facility billing, reimbursement, and third-party payer regulations.  
• Responsible for project management for assigned areas and others as assigned.  
• Function as the department leader in the absence of the BO Manager and/or RCM Director.

 

 

Customer Service

All Spine Team Texas employees are required to always maintain the highest level of customer service.  Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker.  Employees are required to fulfill the Spine Team Texas mission of “Offering an Unparalleled Patient Experience!”  All employees must possess teamwork and positive attitude while remaining professional at all times.

 

Team Concept:

Spine Team Texas was founded on a team concept approach.  To build and enhance the team, each employee must contribute positive interaction, promote value and be a “team-player” not only for their unit or department, but for Spine Team Texas as a whole.

 

Physical Requirements and Work Environment:

Must be able to sit for extended periods of time and work in a well-lit, air-conditioned office environment.  Must have the ability to lift a minimum of 5 pounds.  Must be able to work under pressure.  Tasks involve no exposure to blood or other potentially infectious materials.

Qualifications

Educational Requirements & Position Qualifications:

1. High School diploma required.
2. Strong knowledge of all Revenue Cycle activities with a focus on Accounts Receivable, Payment Posting; coding knowledge preferred. Excellent written and oral communication skills.
3. Excellent time management skills, including the ability to prioritize one's own work.
4. Excellent organizational ability.
5. Possess the ability to plan and execute work projects.
6. Possess the ability to work productively, either independently or with other individuals.
7. Proficient in communicating in the English language both written and verbally.
8. Sound judgment and highest ability to remain confidential.
9. Strong critical thinking skills and ability to make timely decisions.