Retail Media Planning Executive

Overview

Permanent

Between £34,000 and £40,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Retail MEdia Planning Executive and you’ll be a big part of this.

What's the job?

• Support the development of Retail Media plans, ensuring advertiser objectives, budgets, timings and channel requirements are clearly understood.
• Manage campaign handovers from Partnership Managers, checking briefs, budgets, assets, timings and approvals are complete.
• Turn agreed media plans into clear activation briefs, timelines and deliverables for delivery teams.
• Brief the Creative Studio, coordinating campaign requirements, assets, specifications, deadlines and approvals.
• Manage campaigns from post-sale through to completion, monitoring progress and proactively resolving risks, issues and changes.
• Act as the day-to-day contact for advertisers and agencies during campaign delivery, providing clear and proactive communication.
• Work closely with Partnership Managers while ensuring commercial discussions, including pricing, renewals and upsell opportunities, remain with them.
• Coordinate across Activation, Ad Operations, Measurement, Media, Category, Trading, Commercial and Marketing teams to ensure smooth campaign delivery.
• Maintain accurate campaign documentation, bookings, approvals and tracking to support effective governance.
• Coordinate campaign reporting, bringing together performance results, advertiser feedback, learnings and recommendations.
• Capture campaign insights, risks and actions to improve future planning and advertiser experience.
• Complete financial reconciliation, ensuring campaign spend, bookings and invoicing are accurate.
• Identify opportunities to improve campaign processes, tools and ways of working.
• Support the adoption of best practices that improve campaign delivery, operational efficiency and advertiser experience.
• Demonstrate B&Q behaviours by being brave, taking ownership to make a difference and working collaboratively to win together.

What we need:

• Experience within Retail Media, digital advertising or eCommerce.
• Understanding of media planning principles, campaign briefing requirements and how to translate advertiser objectives into actionable delivery briefs.
• Experience in campaign management, account management, media operations or client servicing.
• Strong organisational and project coordination skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple campaigns and priorities simultaneously.
• Strong attention to detail and process management skills.
• Customer-focused approach with a passion for delivering excellent service.
• Strong problem-solving skills and proactive mindset.
• Ability to operate with WL2-level ownership, managing defined workstreams, coordinating stakeholders and escalating risks or decisions appropriately.

• Desirable
• Experience working with agencies, advertisers or media partners.
• Understanding of digital advertising and campaign delivery processes.
• Experience using campaign management, project management or advertising platforms.

What's in it for me?

What's In It For You?

At B&Q, we're building more than great homes – we're building great careers.

When you join us, you'll be part of a supportive, inclusive business where your ideas matter, your development is invested in, and your wellbeing is genuinely important.

Here's what you can expect:

🏡 Flexible & Hybrid Working - Work in a way that helps you perform at your best, balancing business needs with personal commitments.

📈 Career Growth & Development - Access learning, development and career opportunities across one of the UK's leading retail organisations.

💰 Competitive Reward Package - A competitive salary, pension and a range of financial benefits.

🛒 Colleague Discounts - Enjoy discounts across B&Q and the wider Kingfisher Group.

❤️ Health & Wellbeing Support - Access wellbeing resources, health support and employee assistance programmes designed to help you thrive.

🌴 Time Away From Work - Generous holiday entitlement and family-friendly policies that support life both inside and outside work.

🤝 A Place Where You Belong - We're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves.

🌍 Make a Difference - The work you do will have a direct impact on our customers, colleagues and business.

Eligibility To Work

Please note that B&Q does not currently offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and throughout their employment.

Accessibility & Disability Confident

At B&Q, we're committed to creating an inclusive recruitment experience for everyone.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.

If you would like to be considered under the Disability Confident Scheme, please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.