Registered Practical Nurse - Crossroads Clinic

This is a new position as Regular Full-Time, Registered Practical Nurse (Day Shift)

An exciting Regular Full-Time opportunity as a Registered Practical Nurse exist in the Crossroads Clinic reporting to the Clinic Manager. The successful candidate will provide care at the Crossroads Clinic at Women's College Hospital and within COSTI's Refugee Reception Centre.

The Crossroads Refugee Clinic provides clinical care to newly arrive refugees and their families. As a member of the health care team, you will provide clinical expertise as the Registered Practical Nurse for the clinic. The role is integral to ensuring that all refugees and their families have equitable access to the care and services of the Crossroads Clinic. As apart of an innovative model of care, this position will support refugee-focused primary care services delivered at both Women's College Hospital and at a clinic site located within COSTI. Working collaboratively with healthcare providers, settlement services, and community partners, the successful candidate will improve access to coordinate patient-centred care for newcomers and refugees.

Summary of Duties, but not limited to:

Responsible for providing direct nursing care, collaborating with other health professionals and participating in the organization of activities in the provision of patient care
Practices within their full scope of practice as outlined in the Standards of Practice by the College of Nurses of Ontario.
Liaises with Physicians, Nurse Practitioners, Socials Workers, and other team members to ensure team and unit functions efficiently and provides continuity of patient care
Triages patient phone calls, provides advice and responds to patient concerns in accordance with the standards established by the College of Nurses of Ontario


Conducts basic physical examinations (e.g. vital signs, height and weight, etc.), basic history and clinical triaging for walk-ins and same-day patients in collaboration with other members of the clinical team


Performs medical and diagnostic procedures such as venipuncture, immunization, allergy injections, TB skin tests, urine dips and BHCG, ear irrigation and throat swabs on as needed basis
Assists patients in accessing appropriate health care resources in the community through advocacy and follow up care
Records patient information in a precise, concise and organized manner using an electronic medical record
Ensures patients receive appropriate standard of care and follow-up (e.g. chronic disease management, well child visits, vaccines, preventative screening, follow-up on abnormal labs etc.), which may involve chart review, recalling patients for appointments etc.
Organizes necessary follow-up arrangements/referrals to community-based services for patients
Incorporate a wide knowledge base to facilitate professional responsibilities in the provision of patient care including patient education on topics such as heart health, diet and exercise


As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
The responsibilities described above are representative and are not to be construed as all-inclusive.
This position is responsible for cross-site coverage at two locations: 76 Grenville Street and 110 Lippencott Street

Qualifications/Skills:

Registered Practical Nurse Diploma
Current Certificate of Competence (RPN) from the College of Nurses of Ontario.
Basic Cardiac Life Support certificate
A minimum of 3-5 years’ experience in a Primary Care/Family Practice setting in the following clinical practice areas:



Lifestyle and prevention (i.e. Smoking cessation, alcohol use, diet and exercise)
Immunizations (baby, child, adolescent and adult)
Surveillance and screening (i.e. Cancer screening – colorectal, cervical, breast)
Life cycle clinical management (i.e. Clinical visits – well baby, child, adolescent, maternity, adult and frail elderly)
Sexual health
Family violence
Chronic disease management (i.e. Mental health, diabetes, hypertension, CHD, stroke, TIAs, asthma, COPD, hypothyroidism, epilepsy, cancer)



2 years’ experience with Electronic Medical Records (ERM), preferably TELUS/PSS and EPIC
Excellent computer skills and a minimum of 2 years’ experience with an Electronic Medical Records (EMR) Primary Care system or equivalent experience required.


Successful completion of a Nursing Physical Assessment Course, Solution Focused Course, and Pharmacology Course, an asset


Ability to speak one or more of the following languages Spanish, Arabic, Farsi or Dari, Hungarian, Amharic, Sudanese, Tigrinian, and Korean, an asset
Experience working with local or overseas high needs communities would be an asset.
Demonstrated ability to make autonomous nursing decisions regarding patient care.
Ability to work in a fast-paced environment.
Excellent patient assessment, triaging skills and teaching experience.
Demonstrated leadership and effective interpersonal and communication skills Ability to organize time and set priorities effectively.
Ability to work independently with minimal supervision
Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital


This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all