Regional Loss Prevention Manager
San Antonio, TX, United States6d ago
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Key details
- Location
- San Antonio, TX, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Security & Protective services
- Focus area
- other
- Posted
- 6d ago
Skills
About the role
As a Regional Loss Prevention Manager, you will serve as a trusted business partner to store and field leadership, helping safeguard the organization through effective loss prevention strategies and safety programs. You'll spend significant time in the field coaching teams, conducting audits, analyzing trends, and investigating internal and external theft. Using data, reporting tools, and strong operational knowledge, you'll identify opportunities to reduce loss, strengthen controls, and improve compliance across multiple store locations. Success in this role requires a balance of analytical thinking, relationship building, attention to detail, and the ability to influence positive change throughout the region.
- Partner with field and store leadership to implement and maintain loss prevention and safety programs throughout an assigned region.
- Analyze key performance indicators (KPIs), exception reporting, and shrink data to identify trends, root causes, and opportunities for loss reduction.
- Conduct loss prevention investigations involving internal and external theft, utilizing appropriate investigative techniques and documentation.
- Perform regular Loss Prevention and Safety audits to identify risks, ensure compliance, and implement corrective actions.
- Maintain a strong field presence through routine store visits, participation in regional meetings, and collaboration with operational leaders.
- Monitor point-of-sale (POS) exception reporting and other reporting tools to detect potential fraudulent or dishonest activity.
- Develop and recommend strategies, controls, and procedures to minimize losses involving merchandise, cash, and company assets.
- Oversee the functionality and maintenance of security systems, including alarms, electronic article surveillance (EAS), and CCTV equipment.
- Support new store openings, store relocations, and store closings by ensuring compliance with operational and loss prevention standards.
- Assist in supervising regional loss prevention personnel and addressing organizational and operational challenges.
- Ensure all incidents involving company asset loss are appropriately identified, investigated, documented, and resolved.
- Provide training and coaching to store teams on loss prevention awareness, safety standards, and operational compliance.
What We Are Looking For
- Bachelor's degree in Criminal Justice, Asset Protection, Business Administration, or a related field.
- Minimum of three years of retail loss prevention experience.
- Experience supporting multiple store locations within a retail environment.
- Strong investigative, analytical, and problem-solving skills.
- Ability to interpret data, identify trends, and develop actionable solutions.
- Knowledge of retail operations, safety practices, and loss prevention methodologies.
- Strong communication and relationship-building skills, with the ability to influence leaders at all levels.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Willingness and ability to travel approximately 60%, including some overnight travel.
You'll Go the Extra Mile If You Have
- Professional certifications such as Certified Forensic Interviewer (CFI), Certified Protection Professional (CPP), Loss Prevention Qualified (LPQ/LQ), or Loss Prevention Certified (LPC).
- Wicklander-Zulawski or Reid Interview and Interrogation certifications.
- Experience conducting complex internal theft investigations and large-scale shrink reduction initiatives.
- Advanced experience using exception-based reporting, retail analytics, and investigative software.
- Demonstrated success influencing operational teams and driving measurable improvements in loss prevention performance across a multi-store region.
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement