Receptionist

Description

Mike Calvert Ford is proud to be the newest addition to the Vaughan Automotive Group family. As our newest acquired dealership, we're entering an exciting new chapter — bringing fresh energy, new opportunities, and renewed investment in our people and our customers. We're looking for a friendly, professional Receptionist to be the first point of contact for our customers and visitors — answering phones, greeting guests, and directing traffic to the appropriate department.

Responsibilities

• Answer incoming phone calls promptly and professionally, directing calls to the appropriate department or team member
• Greet customers and visitors warmly as they arrive at the dealership
• Provide basic information to customers regarding sales, service, and parts department hours and services
• Maintain the front desk and lobby area in a clean, organized, and welcoming manner
• Assist with scheduling and coordinating appointments as needed
• Handle incoming mail, packages, and deliveries
• Support other departments with administrative tasks as needed
• Maintain a working knowledge of dealership staff, departments, and services to assist callers and visitors efficiently

Requirements

• High school diploma or equivalent required
• Prior receptionist or customer service experience preferred
• Excellent verbal communication and phone etiquette
• Strong multitasking and organizational skills
• Professional appearance and friendly, customer-first attitude
• Comfortable with basic computer systems and multi-line phone systems

Preferred Qualifications

• Prior dealership receptionist experience
• Bilingual in English and Spanish a plus
• Experience with dealership scheduling or record-keeping software