Quality Technician II

Position Summary

The Quality Technician 2 (QT2) is a senior technical quality professional responsible for executing complex inspections, leading quality investigations, and improving inspection methods and quality processes.

This role exercises independent judgment when evaluating nonconforming conditions and plays an active role in identifying trends, performing root cause investigations, and implementing preventative actions. QT2 professionals frequently collaborate with engineering, manufacturing, and continuous improvement teams to improve product quality and manufacturing processes.

The QT2 serves as a technical mentor for other quality technicians and contributes to improving inspection strategies and quality standards.

Key Responsibilities

Advanced Inspection Execution

• Perform dimensional and functional inspections on moderate-complexity products and assemblies.

• Independently interpret complex engineering drawings and GD&T requirements.

• Utilize inspection equipment including:

• Standard inspection tools

• FARO scanning systems (basic programming / troubleshooting)

• Functional test equipment

• Evaluate measurement results and determine appropriate escalation or containment actions.

Operational Support

• Provide hands-on inspection support during periods of elevated workload to ensure incoming, in-process, and final inspection queues remain current.

• Assist QT1 technicians in resolving inspection challenges or measurement interpretation issues.

• Prioritize work collaboratively with the inspection team to prevent backlog accumulation and production delays.

• Serve as a technical resource to ensure inspection activities are performed efficiently and correctly.

Inspection Strategy Improvement

• Improve existing inspection plans based on:

• risk

• historical defects

• process capability

• Identify opportunities to simplify inspection while maintaining risk control.

• Optimize inspection parameters and measurement methods.

Nonconformance Management

• Independently disposition moderate-complexity nonconformances within defined authority limits.

• Evaluate containment strategies and potential production risk.

• Support MRB decision-making.

Root Cause Investigation

• Lead quality investigations using structured problem solving tools such as:

• 5 Whys

• Fishbone analysis

• basic statistical analysis

• Correlate inspection data with process behavior and manufacturing variation.

• Recommend corrective and preventative actions.

Trend Analysis & Prevention

• Analyze quality data to identify emerging trends.

• Drive preventative actions to reduce recurrence of defects.

• Support continuous improvement initiatives.

Cross-Functional Collaboration

• Partner with Manufacturing Engineering and CI teams to:

• improve process capability

• improve inspection methods

• strengthen process controls

• Provide DFMA feedback related to inspectability and tolerance risk.

Mentorship

• Provide training and coaching to QT1 technicians.

• Share best practices related to inspection techniques and quality methods.

Qualifications

Education

• Associate or Bachelor’s degree in engineering, manufacturing, or related discipline.

Experience

• 3–6 years of manufacturing quality or inspection experience.

Required Skills

• Strong understanding of GD&T and drawing interpretation

• Experience performing complex dimensional inspections

• Knowledge of root cause investigation methods

• Experience working with nonconformance systems and MRB processes

• Strong communication and collaboration skills.

Professional Expectations

• Demonstrate technical leadership within the inspection team

• Anticipate quality risks before they escalate