Quality Supervisor

WHO WE ARE
At Seaman Corporation, we are dedicated to creating and supplying quality, high-performance fabrics that protect our planet, our people, and our customers. From humble beginnings in 1949 to a multi-million-dollar organization, this family-owned business has grown to be a leading manufacturer in highly durable coated fabrics, supplying products to customers around the globe.
Every Seaman Corporation associate plays a valuable role in our company’s continuous growth. We believe by investing in the right people and resources, we can drive sustainable growth across the entire business.
Seaman Corporation products are composed of proprietary knitted or woven base fabrics and coating formulas to produce high performance roofing systems, geomembrane liners, truck tarps, architectural structures, and much more. We work exclusively with authorized fabricators, designers, consultants, engineers, and installers for quality solutions start to finish.

WHAT WE OFFER

Company performance bonus in addition to base salary
Professional development opportunities including tuition reimbursement, course training, and networking
A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays
Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner


Seaman Corporation is seeking a Quality Supervisor to join our Operations team! This position will report to the Quality Manager in Bristol, TN.

POSITION SUMMARY
The Quality Supervisor is responsible for overseeing testing of products to ensure they meet specified standards. Maintain and improve the quality system and provide technical support for internal and external customers. Manage personnel, plan, and conduct activities to ensure product specifications and quality standards meet or exceed customer requirements. Will be responsible for coordinating responses to customer inquiries or complaints.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:





Manage day-to-day lab activities, including work prioritization and allocation, issue resolution, and timely release of material for shipment.
Supervise Plant 4 QC associates in accordance with company policies and applicable laws, including training, work scheduling, timekeeping, and attendance.
Monitor associate performance, provide regular feedback, set measurable and challenging skill development goals, and administer disciplinary action when necessary.
Review test data for conformance to specifications and conduct trend and statistical process control (SPC) analysis as needed.
Plan and lead process improvement and variation reduction efforts to maintain and improve process capability, initiating team projects for significant quality opportunities related to scrap and deviations.
Work closely with Manufacturing, Production Planning, and Logistics, and provide technical support to Manufacturing, R&D, Innovation Technology, and other areas on process improvement trials in Bristol production.
Conduct root cause investigations for off-specification results and escalate significant quality deviations to the Plant Manager and Corporate QA Manager for resolution.
Perform regular audits of production lines and departments to ensure compliance with industry regulations and company standards.
Investigate and respond to customer quality complaints, leading root cause analysis through resolution.
Serve as QA contact for FiberTite certification agencies (UL, FM, BBA, etc.), maintaining compliance with certification standards, submitting modification requests when appropriate, and updating QA manuals as needed.
Manage calibration and maintenance of lab equipment, recommending changes when appropriate.
Maintain a visible floor presence to support the production team and foster positive working relationships.
Perform other duties as required.






REQUIRED QUALIFICATIONS
Bachelor’s or technical degree in Quality Management, Engineering or related field with 5+ years of experience in a quality control or assurance role in a manufacturing environment.

PREFERRED QUALIFICATIONS
Chemistry or Formulations experience preferred.

COMPETENCIES
To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies:
Do What’s Right

Safety: Safety is our priority and everyone’s responsibility. If you see something unsafe, you are called to say something.
Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus and we can create solutions that solve their needs.
Integrity: Our words and actions reflect our values and we hold respect for all individuals.

Work Together

Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground.
Teamwork: We will trust the person and attack the process.

Create Solutions

Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles.
Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process.
Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity.


SUPERVISORY RESPONSIBILITIES: Yes
TRAVEL REQUIREMENTS: 5%