Qual Perf Improve Data Analyst

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Performance Excellence
FTE: 1.0
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote - in person when needed

Purpose of this position: Under general supervision, the Quality & Performance Improvement Data Analyst provides assistance and guidance to HHS staff in the area of quality data reporting and analysis, works with and leads internal groups to develop and improve quality reporting systems and processes, and trains HHS staff on quality-related software tools.

RESPONSIBILITIES

• Ensure organizational compliance with federal, state, and payer quality reporting program requirements, including interpretation of specifications, data submission, and audit readiness
• Serve as a subject matter expert on quality reporting programs, data management practices, and performance improvement methodologies; maintain current knowledge of requirements, tools, and industry standards
• Partner with clinical and operational leaders to identify, prioritize, and scope performance improvement initiatives based on data trends, variation, risk, and strategic importance
• Support or lead assigned performance improvement initiatives, including defining success metrics, monitoring progress, and evaluating outcomes against targets
• Collect, validate, and analyze data from multiple sources to ensure accuracy, completeness, and integrity of quality reporting and performance measurement
• Design and deliver analyses, dashboards, scorecards, and reports (e.g., Power BI, Excel) to monitor performance, identify trends, gaps, and opportunities for improvement, and support organizational goals
• Translate complex data into actionable insights and present findings to clinical, operational, and executive audiences, including recommendations for improvement and performance targets
• Partners with interdisciplinary teams to identify reporting issues, resolve data discrepancies, and implement quality and performance improvement initiatives aligned with organizational priorities
• Support strategic decision-making through forecasting, benchmarking, ad hoc analyses, and impact studies for internal stakeholders and external agencies
• Provide education, training, and consultation to staff on quality measures, reporting tools, and data interpretation to promote data-driven decision-making
• Collaborate with internal stakeholders, external vendors, and regulatory bodies to support reporting, analytics, and continuous improvement efforts; maintain effective working relationships across the organization

QUALIFICATIONS
Minimum Qualifications:

• Bachelor’s degree in healthcare administration, nursing, healthcare quality, healthcare informatics, or a similar field
• Experience in a healthcare setting
  -OR-
• An approved equivalent combination of education and experience

Preferred Qualifications:

• Master’s degree in healthcare administration, healthcare quality, healthcare informatics or similar field.
• Experience creating reports with Crystal Reports or similar product
• Project management and/or quality experience
• Experience with Lean methodology
• Experience working with Epic or another EMR
• Certification by the Healthcare Quality Certification Board (HQCB), a part of the National Association for Healthcare
• Quality (NAHQ), as a Certified Professional in Healthcare Quality (CPHQ)

Knowledge/ Skills/ Abilities:

• Strong oral and written communication skills in formal and ad hoc settings
• Knowledge of data collection, management, and analysis methods
• Demonstrated analytical thinking and problem-solving skills, including the ability to translate data into actionable insights
• Experience with data tools and technologies, including query tools, data visualization platforms (e.g., Power BI), and intermediate proficiency in Microsoft Excel and PowerPoint for analysis, visualization, and presentation
• Ability to collaborate with cross-functional stakeholders and support performance improvement efforts through data-informed recommendations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.