Public Involvement Co-op Spring 2027
Boston, MA, United StatesYesterday
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Skills
About the role
Position Summary
Under the direction of the Highway Division’s Public Involvement Office, this co-op will assist with the planning, coordination, and implementation of public involvement activities for MassDOT transportation projects. The co-op will support the Public Involvement Specialist in coordinating public meetings and hearings, managing project information, supporting accessibility requirements, assisting with stakeholder coordination, and maintaining public involvement records.
This role provides an opportunity to gain experience in transportation project communication, public engagement strategies, project management, and collaboration with internal MassDOT teams, consultants, municipalities, elected officials, and members of the public. A successful candidate will be organized, detail-oriented, able to manage multiple priorities, and interested in supporting meaningful public participation in transportation projects.
Duties and Responsibilities
Supports the Highway Division’s Public Involvement Office with the planning and coordination of public involvement activities for transportation projects.
Assists Public Involvement Specialists with the coordination of virtual and in-person Public Information Meetings (PIMs), Design Public Hearings (DPHs), and other public outreach events.
Supports meeting preparation activities, including coordination with project managers, consultants, presenters, and internal stakeholders to ensure meetings are organized and accessible.
Assists with developing public outreach plans and preparing other materials to support PIMs and other public involvement activities.
Supports the use of MassDOT’s Public Involvement Management Application (PIMA), including:
Creating and updating project and event information.
Developing project- and event-specific comment forms.
Tracking public comments and assisting project teams with responses.
Maintaining accurate records related to public involvement activities.
Assists with coordinating virtual meeting logistics, including scheduling support, participant coordination, rehearsal preparation, and communication with meeting producers.
Supports accessibility efforts for public meetings and materials, including assisting with language access coordination, translation services, captioning, and other accommodations as needed.
Assists Public Involvement Specialists with coordination among project managers, consultants, municipalities, elected officials, and members of the public.
Helps maintain project trackers and schedules related to upcoming public involvement activities, meetings, and outreach milestones.
Assists with gathering participation information and preparing summaries of public involvement activities.
Supports follow-up activities after public meetings, including organizing comments, tracking action items, and assisting with documentation.
Performs other related duties as assigned.
Preferred Qualifications
Strong organizational skills and attention to detail.
Ability to manage multiple assignments, meet deadlines, and prioritize tasks.
Strong written and verbal communication skills.
Ability to collaborate effectively with internal teams and external stakeholders.
Interest in public engagement, transportation, community outreach, or government service.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint.
Experience with virtual meeting platforms such as Zoom, Microsoft Teams, survey tools, project tracking systems, or database management is a plus.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Position Summary
Under the direction of the Highway Division’s Public Involvement Office, this co-op will assist with the planning, coordination, and implementation of public involvement activities for MassDOT transportation projects. The co-op will support the Public Involvement Specialist in coordinating public meetings and hearings, managing project information, supporting accessibility requirements, assisting with stakeholder coordination, and maintaining public involvement records.
This role provides an opportunity to gain experience in transportation project communication, public engagement strategies, project management, and collaboration with internal MassDOT teams, consultants, municipalities, elected officials, and members of the public. A successful candidate will be organized, detail-oriented, able to manage multiple priorities, and interested in supporting meaningful public participation in transportation projects.
Duties and Responsibilities
Supports the Highway Division’s Public Involvement Office with the planning and coordination of public involvement activities for transportation projects.
Assists Public Involvement Specialists with the coordination of virtual and in-person Public Information Meetings (PIMs), Design Public Hearings (DPHs), and other public outreach events.
Supports meeting preparation activities, including coordination with project managers, consultants, presenters, and internal stakeholders to ensure meetings are organized and accessible.
Assists with developing public outreach plans and preparing other materials to support PIMs and other public involvement activities.
Supports the use of MassDOT’s Public Involvement Management Application (PIMA), including:
Creating and updating project and event information.
Developing project- and event-specific comment forms.
Tracking public comments and assisting project teams with responses.
Maintaining accurate records related to public involvement activities.
Assists with coordinating virtual meeting logistics, including scheduling support, participant coordination, rehearsal preparation, and communication with meeting producers.
Supports accessibility efforts for public meetings and materials, including assisting with language access coordination, translation services, captioning, and other accommodations as needed.
Assists Public Involvement Specialists with coordination among project managers, consultants, municipalities, elected officials, and members of the public.
Helps maintain project trackers and schedules related to upcoming public involvement activities, meetings, and outreach milestones.
Assists with gathering participation information and preparing summaries of public involvement activities.
Supports follow-up activities after public meetings, including organizing comments, tracking action items, and assisting with documentation.
Performs other related duties as assigned.
Preferred Qualifications
Strong organizational skills and attention to detail.
Ability to manage multiple assignments, meet deadlines, and prioritize tasks.
Strong written and verbal communication skills.
Ability to collaborate effectively with internal teams and external stakeholders.
Interest in public engagement, transportation, community outreach, or government service.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint.
Experience with virtual meeting platforms such as Zoom, Microsoft Teams, survey tools, project tracking systems, or database management is a plus.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
For a disability -related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
For a disability -related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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