Public Area Attendant Experience Curator

Public Area Attendant / House Attendant - Lobby – Dual Brand Campus
Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel & AC Hotel Palo AltoPalo Alto, CAWhere Boutique Hospitality Meets Modern Simplicity
About Us
At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators!
The Opportunity
Coury Hospitality has an exciting opportunity for a Public Area Attendant / House Attendant - Lobby supporting the dual-branded campus of Hotel Citrine Palo Alto, Tribute Portfolio and AC Hotel Palo Alto. Together, these two distinctive Marriott brands offer a unique blend of boutique-inspired hospitality and modern European design, serving Silicon Valley's business travelers, innovators, visitors, and local community.
As a Public Area Attendant / House Attendant - Lobby, You'll:

Maintain cleanliness and presentation of the lobby, public restrooms, elevators, corridors, meeting spaces, and other public areas throughout both hotels.
Ensure all guest-facing spaces remain welcoming, clean, and well-stocked throughout each shift.
Vacuum, sweep, mop, dust, and polish public areas according to brand standards.
Restock restroom supplies, guest amenities, housekeeping closets, and storage areas.
Assist Room Attendants with linen deliveries, guest requests, rollaway beds, cribs, and other operational needs.
Remove trash, recyclables, and debris from designated areas.
Operate cleaning equipment safely and effectively, including vacuums, carpet extractors, and floor machines.
Report maintenance concerns, safety hazards, and repair needs in a timely manner.
Support Housekeeping, Engineering, Banquets, and Front Office teams to ensure smooth campus operations.
Respond promptly and professionally to guest requests and service needs.
Follow all safety procedures, lost-and-found processes, and cleanliness standards.

What We're Looking For

Previous hotel housekeeping, custodial, or public area attendant experience preferred.
Strong attention to detail and commitment to cleanliness standards.
Excellent customer service and interpersonal skills.
Ability to work independently while supporting a collaborative team environment.
Strong time management and organizational skills.
Ability to remain active throughout the shift and perform physical job duties.
Ability to lift up to 50 pounds and push/pull carts and equipment as needed.
Flexibility to work mornings, evenings, weekends, holidays, and varied schedules based on business needs.
Positive attitude and willingness to contribute wherever needed.

Why Join Our Dual Brand Campus?

Represent two distinctive Marriott brands within a premier Palo Alto hospitality destination.
Work in a dynamic, guest-focused environment serving Silicon Valley's business, technology, and academic communities.
Be part of a collaborative culture focused on growth, creativity, and service excellence.
Help create outstanding first impressions and memorable guest experiences every day.
Grow your career with Coury Hospitality, where development and leadership are deeply valued.

Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.
What else do YOU need to know...
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.