Project Manager, Healthcare & Digital Health Solutions
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Skills
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager, Healthcare & Digital Health Solutions based in the United States.
As a Project Manager, you will lead complex client-facing implementation and transformation projects across healthcare, telehealth, virtual care, and digital health environments. You will oversee projects from initial planning through implementation and transition to ongoing operations, ensuring successful delivery within agreed timelines, budgets, and scope. Acting as the central point of contact between clients, clinical professionals, operational leaders, technology teams, and external vendors, you will drive alignment and effective collaboration. You will play a key role in introducing innovative healthcare solutions, improving service delivery, and supporting organizational transformation. This position offers the opportunity to work on diverse projects across public and private sector healthcare environments in Canada and the United States. It is ideal for a strategic, highly organized professional who combines strong project management expertise with a passion for improving healthcare outcomes.
Accountabilities
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Lead end-to-end project management activities, from project initiation and planning through execution, implementation, and transition to operations.
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Develop and maintain comprehensive project documentation, including project charters, work plans, schedules, resource plans, risk registers, budgets, and status reports.
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Manage project scope, timelines, budgets, deliverables, dependencies, and change requests to ensure successful delivery.
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Serve as the primary point of contact for client implementation projects, building strong relationships with executive, operational, clinical, and technical stakeholders.
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Facilitate project governance meetings, stakeholder workshops, requirements-gathering sessions, and regular progress reviews.
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Coordinate implementation initiatives across healthcare, virtual care, telehealth, contact centre, and digital health service environments.
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Lead operational readiness planning, including training coordination, communication strategies, change management, and implementation activities.
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Collaborate with clinical and operational leaders to design workflows and integrate new services, technologies, and processes into existing operations.
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Identify potential project risks, develop mitigation strategies, manage issues, and escalate critical matters to the appropriate stakeholders.
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Monitor project performance, track key performance indicators, and recommend corrective actions to maintain delivery objectives.
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Ensure compliance with contractual obligations, organizational standards, and applicable healthcare requirements.
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Prepare executive-level presentations, dashboards, project updates, and governance documentation.
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Conduct post-implementation reviews, document lessons learned, and identify opportunities for continuous improvement.
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Contribute to the development and enhancement of project management methodologies, templates, tools, and best practices.
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Support business development and client retention through successful project execution and strong stakeholder relationships.
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Bachelor's degree in Business, Healthcare Administration, Information Technology, Project Management, or a related discipline.
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Demonstrated recent experience managing complex, client-facing projects from initiation through implementation and delivery.
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Experience leading large-scale technology, software, or service implementation projects involving multiple stakeholders and cross-functional teams.
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Previous experience in healthcare, virtual care, telehealth, digital health, or related technology environments is highly desirable.
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Strong understanding of project management methodologies, governance frameworks, and full project lifecycle management.
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Proven ability to manage