Program Manager
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Key details
- Salary
- $68K–$82K/yr
- Location
- Coquitlam, BC, Canada
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Product / Program management
- Focus area
- other
- Posted
- 2d ago
About the role
ROLE PURPOSEThe Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.
STATUS AND CLASSIFICATIONExempt. This position is open to applicants of all genders.
Location
Coquitlam, British Columbia
EMPLOYMENT STATUS
Permanent Full-Time
PROGRAM
Amble Place
HOURS (40 HOURS PER WEEK)
Monday to Friday, 0900 - 1700
This position requires the ability to work flexible hours based on operational needs.
Note: Due to the high volume of applications, only candidates being considered for an interview will be contacted. We appreciate your understanding and interest in joining our team.REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Senior Manager of Programs or their designate
Participates as a member of Connective’s management team
Liaises with government and community agencies, volunteers, and members of the general public
KEY ACCOUNTABILITIES
Administration
Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
Arranges shift schedules, ensuring appropriate staff coverage
Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
Makes sure effective, inclusive support programs are designed and maintained
Supports the overall program strategic direction
Liaises with other Connective’s staff, especially regarding potential referrals
Facilitates person-centered planning opportunities for staff and service users
Develops related program opportunities, available to the individuals in the community
Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
Community
Maintains effective working relationships with related community services, government/stakeholders and agencies
Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities
Ensures that the physical facilities fulfill all fire, health and safety regulations
Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call
Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Other Duties
Coordination and Administration of other teams and programs
All Human Resource Functions – recruitment, training, development
EXPERIENCE AND SKILLS
A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
Excellent verbal and written communication skill in English
Knowledge and experience in the areas of group process, individual counseling and crisis management
Extensive knowledge and experience in hiring, training and supervising staff
Ability to motivate and organize a staff team
Administrative experience and strong administrative skills
REQUIREMENTS
Ability to successfully complete a Criminal Records Check
Ability to successfully complete Reference Check
Ability to provide a record of work history
Current Emergency First Aid Certificate
Class 5 Driver’s License (preferred)
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client (preferred)
COMPENSATION
The salary range for this position is $67,900 to $82,400. Annual salary will be negotiated based on experience and qualifications. This role will also be eligible for Connective's comprehensive benefits package.
STATUS AND CLASSIFICATIONExempt. This position is open to applicants of all genders.
Location
Coquitlam, British Columbia
EMPLOYMENT STATUS
Permanent Full-Time
PROGRAM
Amble Place
HOURS (40 HOURS PER WEEK)
Monday to Friday, 0900 - 1700
This position requires the ability to work flexible hours based on operational needs.
Note: Due to the high volume of applications, only candidates being considered for an interview will be contacted. We appreciate your understanding and interest in joining our team.REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Senior Manager of Programs or their designate
Participates as a member of Connective’s management team
Liaises with government and community agencies, volunteers, and members of the general public
KEY ACCOUNTABILITIES
Administration
Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
Arranges shift schedules, ensuring appropriate staff coverage
Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
Makes sure effective, inclusive support programs are designed and maintained
Supports the overall program strategic direction
Liaises with other Connective’s staff, especially regarding potential referrals
Facilitates person-centered planning opportunities for staff and service users
Develops related program opportunities, available to the individuals in the community
Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed
Community
Maintains effective working relationships with related community services, government/stakeholders and agencies
Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities
Facilities
Ensures that the physical facilities fulfill all fire, health and safety regulations
Ensures that the resource(s) is maintained as a clean, pleasant and safe environment
On Call
Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence
Other Duties
Coordination and Administration of other teams and programs
All Human Resource Functions – recruitment, training, development
EXPERIENCE AND SKILLS
A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
Excellent verbal and written communication skill in English
Knowledge and experience in the areas of group process, individual counseling and crisis management
Extensive knowledge and experience in hiring, training and supervising staff
Ability to motivate and organize a staff team
Administrative experience and strong administrative skills
REQUIREMENTS
Ability to successfully complete a Criminal Records Check
Ability to successfully complete Reference Check
Ability to provide a record of work history
Current Emergency First Aid Certificate
Class 5 Driver’s License (preferred)
Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client (preferred)
COMPENSATION
The salary range for this position is $67,900 to $82,400. Annual salary will be negotiated based on experience and qualifications. This role will also be eligible for Connective's comprehensive benefits package.