Program Assistant CCCU

The Program Assistant CCCU is responsible for analyzing program integrity data, completion of child care audits to decrease child care fraud, present findings of audits at hearings in front of an administrative law judge, paying providers through the state system, coordinating community advocacy and networking for development of quality child care.

RESPONSIBILITY LEVEL:

Responsible for analyzing program integrity data, completion of child care audits to decrease child care fraud, present findings of audits at hearings in front of an Administrative Law Judge, paying providers through the state system, coordinating community advocacy and networking for the development of quality child care.

PRINCIPAL DUTIES:

1. Assist the Child Care Coordinator in disseminating policy and procedure changes to all personnel.
2. Maintain accurate records of provider information, payments, adjustments and monitoring documentation.
3. Assist the Child Care Coordinator and Child Care Fraud Accountant in investigations of Child Care Providers and program recipients to maintain program integrity.
4. Analyze integrity of data keyed in through data entry for provider and client audit process.
5. Calculate and audit child care overpayment referrals.
6. Prepare and present at child care overpayment and Intention Program Violation (IPV) fraud referral hearings.
7. Produce monthly child care fraud reports.
8. Work with community members to advocate for the development of quality child care in the community.
9. Attend regional child care subsidy meetings as requested by the Child Care Coordinator.
10. Develop efficiency in web based and other data functions necessary for the implementation of the Wisconsin Shares child care subsidy program.
11. Assist providers through training and support in the understanding and use of the Wisconsin Shares child care subsidy program.
12. Enhance professional relationship with child care providers through membership in early care and education organizations.
13. Maintain standards of confidentiality.
14. Perform other duties as assigned and necessary for the effective operation of the Child Care Coordination Unit.

REQUIREMENTS:

1. High School Diploma required, Bachelor's Degree in liberal arts, human services or related field strongly preferred.
2. Strong data entry skills with an understanding of child care fraud, systems and accounting concepts.
3. Two years or work experience; preferably in social services or early childhood education is helpful.
4. Valid driver's license and access to an insured vehicle for use in the performance of the job functions.

CORE COMPETENCIES:

1. Ability to establish professional, cooperative working relationships with participants, other agency staff and community organizations.
2. Ability to understand and communicate complex and fluctuating rules and regulations.
3. Ability to advocate for participants' issues related to child care within the Job Center, and at the county and state level as needed.
4. Knowledge of child care issues, parenting concerns, and community resources.
5. Knowledge of poverty and its impact on the personal, social, and vocational development of public welfare recipients.
6. Ability to evaluate policies and procedures for efficiency and accuracy.
7. Experience in child care and social services.
8. Knowledge of social services.
9. Knowledge of federal, state and county child care funding regulations and requirements.

PHYSICAL/SENSORY DEMANDS:

1. Ability to move throughout office areas.
2. Ability to effectively and professionally communicate in written and verbal form with participants, employees, and other agencies' staff.
3. Ability to visually monitor work area.
4. Ability to manipulate computer/typewriter keyboard.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)