Product Owner Core Banking

Are you a results-driven Product Owner with a deep understanding of the importance of a well-governed Core Banking solution? Do you possess the leadership and vision to guide your team in achieving objectives that enable Nationale-Nederlanden Bank to fully leverage its capabilities?

Nationale-Nederlanden Bank is seeking an experienced Product Owner with proven expertise across Daily Banking platforms (Payments, Savings, Investment) domains.

What you are going to do

As part of Nationale-Nederlanden Bank’s strategy, we are building a scalable, full-fledged Daily Banking organization. You and your team will focus on run and change ownership of our core banking solutions that run across multiple SAAS suppliers. This includes day-to-day end-to-end coordination of critical processes, incident resolution, system maintenance but also the compliance watch, and the implementation of the functional changes end-to-end. This all to provide a reliable and stable core of Nationale-Nederlanden Bank’s services to its clients and the operational resilience according to the regulatory and compliance obligations of the Bank.

In your role it’s important to be aligned with the business domain leads and other product owners within Daily Banking to deliver and run end-to-end solutions. Next to that, you also work closely with our (internal) suppliers and collaborate with them to deliver high-quality solutions our customers will be happy about. You excel in balancing between the need for speed (by our teams) versus ensuring operational stability, the right level of quality and robustness.

The Core banking team consist of 10 – 15 experts and is responsible for:

• End-to-end responsibility for the core banking platform products (supported by our SAAS suppliers): This concerns 24h operational support, roll out of new functionality, testing, solving incidents and problems, and analyze the impact of new regulations on your product
• IT vendor and stakeholder management: Managing and controlling IT vendors (from operational perspective) including ensuring compliance and performance of IT vendors' SLA services
• IT control, Risk management: Ensure that the technology functions within the risk appetite of technology, and within regulations such as DORA
• Responsibilities in this role
• Build and maintain excellent relationships with external SaaS-vendors in scope and follow-up on their service levels, performance and compliance with the contractual terms and internal policies
• Work with internal and external stakeholders to define long-term vision for the Core Banking Platforms and set clear, measurable goals for development of its solutions
• Convey the product vision and product strategy to the members of the teams, inspiring them to create extraordinary results
• Represent NN Bank in supplier meetings when this affects your portfolio
• Act as a bridge between your teams and stakeholders, suppliers, gathering feedback and ensuring needs are understood
• Develop and maintain a prioritized product backlog, making decisions based on business value and technical feasibility and plan implementation accordingly
• Ensure that the user stories are well formed and aligned with the product strategy Daily Banking
• Define acceptance criteria for user stories to validate that they meet the business requirements
• Identify and mitigate risk related to the solutions provided by the teams including technical challenges, data quality issues and regulatory compliance
• Manage expectations of stakeholders continuously through negotiation and influencing
• Play a key role in the Product Increment (SYNC) planning, ensuring realistic goals for each quarter

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

• Salary between €7,087 and €9,449 based on a 40-hour working week 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and three Diversity Days
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
• Allowances for setting up your home office and for internet use

Who you are

We are looking for colleagues that are good at what they do and are also nice to work with. You bring a positive mindset and energy, which makes you an inspiration to collaborate with. You always have new ideas, you see possibilities and learn from situations. Furthermore, you recognize yourself in (multiple) of the following skills and experiences:

Hard skills - You are good at what you do

• Deep experience in the banking domain in general and payments specifically
• Proven experience in previous roles as Technical Product Owner for SAAS suppliers
• Experienced at shaping vision and strategy for a digital product
• Knowing what it means to successfully own a core banking product of scale with multiple (internal) stakeholders
• General understanding of the lifecycle, Operations and Maintenance of a core banking product

Soft skills - You are great to work with

• Teamwork and collaboration over personal success
• Seek first to understand, then to be understood
• You understand what you need to deliver to enable our engineers and thus their business
• You are naturally customer obsessed

Who you will work with

Our Daily Banking organization consists of about 160 experts. Where you work closely with various colleagues from other departments.

As a Product owner you are part of the Domain Technology Daily Banking – Investments and fall hierarchically under the Technology Manager Investments, whom reports to the Technology Manager Daily Banking.

Any questions?

If you have any questions about the job, you can reach to Liselotte van der Zeeuw - Senior Talent Acquisition Specialist Tech & Data, via Liselotte.van.der.zeeuw@nn-group.com.