Product Operations Manager
Key details
- Location
- United States
- Work style
- Remote
- Level
- Senior
- Job type
- Full-time
- Experience
- 6–9 yrs
- Function
- Product / Program management
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Operations Manager based in the United States.
In this role, you will help shape and scale the operational processes that enable efficient, user-focused product development and successful product launches. You will work at the intersection of Product, Go-to-Market, Revenue Operations, and technical teams to drive strategic initiatives from planning through execution. Your mission will be to establish scalable launch frameworks, improve cross-functional collaboration, and ensure teams have the structure and insights needed to deliver results. You will also explore AI-powered solutions, automation, and innovative workflows to increase operational efficiency. Working in a fast-paced, global technology environment, you will tackle complex challenges, bring clarity to ambiguity, and influence decisions across multiple teams. This is an opportunity to make a significant impact on how products are developed, commercialized, and delivered at scale.
Accountabilities
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Product launch management: Lead end-to-end operational readiness and execution for priority product launches, defining ownership, milestones, launch plans, decision-making processes, and accountability across stakeholders.
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Commercialization strategy: Manage commercialization programs by coordinating Product teams with Go-to-Market, Revenue Operations, and other business functions to ensure successful product delivery and adoption.
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Operational excellence: Continuously evaluate existing processes, identify inefficiencies, and implement measurable improvements that support faster and more effective product development and launch execution.
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AI and automation: Identify opportunities to automate repetitive tasks, introduce AI-powered and agentic workflows, and develop standardized methodologies that improve productivity and operational scalability.
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Cross-functional collaboration: Partner with Product and technical teams to support strategic initiatives, resolve operational challenges, and improve coordination across internal and external stakeholders.
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Scalable program development: Design flexible, repeatable operational frameworks that can adapt to increasing product launch volumes and evolving business priorities.
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Performance measurement: Develop, monitor, and communicate relevant operational metrics, providing leadership and partner teams with actionable insights into performance, efficiency, and launch outcomes.
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Strategic problem-solving: Analyze commercial, operational, and financial challenges, translate findings into recommendations, and help teams make informed decisions in complex and changing environments.
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At least 6 years of professional experience in product operations, technical program management, project management, product ownership, management consulting, or a related discipline.
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Demonstrated experience collaborating with product management, engineering, and technical teams in cross-functional environments.
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Strong proficiency in Google Workspace, particularly Google Sheets and Google Slides, with the ability to organize, analyze, and present complex information.
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Hands-on experience using AI technologies, automation platforms, and workflow management tools to improve operational efficiency.
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Strong analytical and problem-solving capabilities, including experience addressing commercial, operational, and financial challenges within Go-to-Market or sales-oriented organizations.
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Proven ability to lead complex initiatives from conception through execution, coordinating multiple stakeholders in fast-paced and ambiguous environments.
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Excellent project management, prioritization, and organizational skills, with the ability to manage competing deadlines and evolving business requirements.
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Strong communication and stakeholder management abilities, including the capacity
Requirements
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