Performance & Impact Specialist - Dallas Regional Office

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

POSITION SUMMARY:

The Performance & Impact Specialist supports the Chief of Staff by developing performance measures, evaluating strategic initiatives and operational priorities, and translating data into actionable insights for leadership. This position establishes key performance indicators (KPIs), analyzes operational results, and evaluates return on investment (ROI) and realized benefits to help leaders assess progress, identify opportunities for improvement, and make informed business decisions.

The Specialist partners with initiative owners, Finance, analytics, and technology teams to establish consistent measurement practices and reliable reporting. This role owns performance definitions, business interpretation, and recommendations while collaborating with the AI Solutions & Analytics function on data integration, dashboard automation, and technical tools.

ESSENTIAL FUNCTIONS:

1. Defines KPIs, baselines, performance targets, and leading and lagging indicators to measure the success of strategic initiatives and operational priorities.
2. Partners with initiative owners to establish measurement plans, confirm data definitions, and determine reporting frequency and accountability.
3. Develops and maintains performance scorecards, dashboards, and executive reports that communicate progress, outcomes, and trends.
4. Analyzes operational performance, variances, and emerging risks to identify performance gaps and opportunities for improvement.
5. Evaluates the impact of strategic initiatives through ROI analysis and measurement of expected and realized benefits, as applicable.
6. Tracks results against established baselines and targets and partners with initiative owners to understand variances and recommend adjustments.
7. Translates complex data into clear insights, actionable recommendations, and presentations that support leadership decision-making.
8. Collaborates with Finance, analytics, and technology partners to obtain reliable data, validate reporting inputs, and align measurement and reporting methods.
9. Coordinates with the AI Solutions & Analytics function on data integration, dashboard automation, and technical tools while retaining ownership of performance definitions, interpretation, and business insights.
10. Performs other duties as assigned.

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• Bachelor’s degree in business, finance, analytics, economics, operations, mathematics, statistics, or a related field, or an equivalent combination of education and relevant experience.
• Minimum five (5) years of relevant experience in business analysis, performance reporting, data analytics, operations analytics, financial analysis, or a related field, including experience measuring strategic initiatives, transformation programs, operational performance, or enterprise projects.
• Demonstrated experience developing KPIs, conducting ROI analyses, and measuring expected and realized business benefits.
• Advanced proficiency in Microsoft Excel, including complex formulas, data manipulation, PivotTables, data modeling, and analytical reporting.
• Demonstrated experience developing dashboards, scorecards, and executive-level data visualizations; experience with Power BI or comparable business intelligence tools preferred.
• Strong analytical and problem-solving skills, exceptional attention to detail, and the ability to translate complex information into clear business insights and recommendations.
• Ability to independently gather, organize, validate, and analyze data and develop reporting to support business needs.
• Strong written and verbal communication skills, particularly the ability to explain data to nontechnical audiences.
• Ability to organize multiple priorities and work effectively in a fast-paced, cross-functional environment.
• Experience developing KPIs, ROI analyses, or benefits-realization reporting.

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.