People Operations Manager

☎️ About fonio
fonio.ai is a market leader in AI agents for SMBs. We started with phone agents and now also cover WhatsApp, web chat, email and a full AI phone system. We’re growing fast across Europe, the UK, the US and Brazil.

We grew from $1M to $10M ARR in under 12 months, then went from $10M to $17.5M in about 7 weeks. Today we serve 10,000+ customers.

We move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.
Join one of the fastest-growing companies! 🚀

We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love.

Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM.

8,000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.

We live ownership: you own your work end-to-end. No politics, few meetings, direct feedback.

Your Role

You own everything after a candidate signs, from contracts through offboarding, and automate as much of it as possible. We are looking for someone to build the structural backbone to enable rapid scaling.

• Contracts & onboarding: Manage employment contracts for all employees (direct and indirect employment), organize equipment, accounts, workspaces, and support relocation of international colleagues.

• HR tooling & automation: introduce and own an HRIS tool, automate workflows across systems.

• Payroll: Organize and own internal payroll processes, including variable compensation calculation of all sales teams.

• Compliance & people legal: Support international hiring (EU and non-EU), time-tracking, collective agreements, international taxation topics, etc.

• Compensation: Manage and monitor compensation bands across teams/countries.

• Events & culture: Organize internal and external events (hackathons, off-sites, etc.)

• Offboarding: Manage offboarding of employees.

• Later, people development: Design feedback cycles, L&D, career development (e.g. SDR academy).

What to Expect

• Solo, end-to-end ownership of everything people operations.

• Hands-on operational work to build the foundation for automation/scaling.

• Direct impact: your work has immediate influence on the culture of fonio.

• Flat hierarchies: close collaboration across departments.

What You Bring

• 3+ year of People Ops, HR, or Operations experience, ideally startup or scale-up.

• Knowledge about Austrian labor law, payroll, and collective agreements

• Structured, hands-on working style.

• AI and automation/workflow skills.

• People-first, low ego. You thrive under intensity.

• German native, strong English.

What We Offer

• €65,000 to €80,000

• Equity

• Relocation support

• Daily lunch and dinner

• Equipment of your choice

• Regular team off-sites

• On-site in Vienna, working directly with the core-team

Hiring Process

1. 15 min intro call

2. 30 min skill interview

3. 20 min culture fit with the founders

How we hire?
We're AI-native, including in hiring. AI helps us to remain efficient, but people make every decision.

fonio is an equal opportunity employer. We hire for talent and ownership, whatever your background is.
Need an adjustment in the process? Just tell us.

Please send your CV in English. Then knock us off our feet 🚀