People Operations Generalist APAC

About TOTEME

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style.

With an appreciation for how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Archetype pieces are realized in authentic materials, rich textures and graphic silhouettes. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces.

TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create women’s and men’s collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.

The Role

TOTEME is looking for a People Operations Generalist APAC to join our team in Shanghai full-time. In this role you will strengthen local People & Culture support primarily in China, ensuring efficient, compliant and consistent People Operations across retail and office. By providing hands-on support to managers and employees, the role will increase local ownership, improve operational efficiency and ensure alignment with global P&C processes and standards. In this role you will report to the General Manager in China, with dotted line to the Global P&C team in Stockholm.

Responsibilities

• Act as the first point of People support for Store Managers in China and potentially first-line leaders at the Shanghai Office

• Support the Regional Retail Manager with day-to-day people matters across the China retail organization

• Provide guidance to managers on employee relations, performance, absence, policies and other day-to-day people matters, escalating more complex cases to the P&C team at HQ.

• Coordinate payroll preparation, calculation and validation in collaboration with local payroll providers, ensuring accurate and timely processing

• Support employment compliance, including statutory reporting, government filings and maintenance of required employee documentation.

• Prepare employment contracts, amendments, offer letters and other employee documentation.

• Coordinate onboarding and offboarding

• Coordinate and support retail recruitment together with local managers

• Maintain accurate employee data and documentation in the HRIS

• Identify opportunities to improve and standardize People Operations processes across China, while ensuring alignment with local requirements and global policies

• Partner with the wider People & Culture team to ensure consistent global People practices.

Your Profile

• Relevant higher education within HR, People & Culture, Business Administration or a related field

• A couple of years of broad experience within People Operations/HR

• Experience from working with payroll, Compensation & Benefits coordination

• Experience from a retail organization or other similar international, multi-site environment

• Good knowledge of Chinese employment practices and HR requirements

• Knowledge of other APAC markets

• Fluent written and spoken English and Mandarin Chinese.

About You

• A TOTEME ambassador who lives and breathes our culture and values

• Excellent communication skills

• Excellent organizational and problem-solving skills

• A positive, can-do attitude

• Able to work independently and as part of a team

This is a full-time position based at TOTEME's Shanghai office with an immediate start.

TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia.

TOTEME has an internal career development and title framework and the job title used in the recruitment ad may differ from the title used internally at TOTEME.

Sustainability is an important part of how we operate at TOTEME. As a certified B Corporation, we are committed to continuously improving our social and environmental impact. We expect all employees to understand our sustainability commitments and contribute to responsible business practices within their respective roles.