1. Employee Lifecycle & Experience- Coordinate employee onboarding and offboarding, ensuring all documentation, systems, and processes are completed accurately and on time.
- Support employee lifecycle changes, including promotions, transfers, leave administration, and changes to employee information.
- Serve as a first point of contact for routine employee questions and direct more complex matters to the People & Talent Manager.
- Help coordinate employee engagement initiatives, recognition programs, and internal people-related events.
- Support the development of a positive, inclusive, and employee-focused workplace culture.
2. HR Administration & Operations- Maintain accurate and up-to-date employee records, HR systems, and personnel documentation.
- Prepare employment letters, contracts, onboarding materials, and other HR documentation using approved templates and processes.
- Support the administration of benefits, leave tracking, and other employee-related processes, as applicable.
- Maintain HR trackers, reports, and documentation to support effective workforce administration.
- Identify opportunities to improve HR workflows, documentation, and operational efficiency.
- Handle sensitive employee information with discretion and maintain appropriate confidentiality.
3. Recruitment & Talent Support- Coordinate recruitment activities, including interview scheduling, candidate communications, and hiring documentation.
- Support job postings, candidate tracking, and the maintenance of applicant records.
- Coordinate pre-employment checks and new-hire requirements, referring questions or issues to the People & Talent Manager.
- Help ensure candidates receive timely, professional, and positive communication throughout the recruitment process.
- Partner with the People & Talent Manager and hiring managers to coordinate an efficient hiring process.
4. Policies, Compliance & People Programs- Support the implementation and communication of HR policies, procedures, and internal guidelines.
- Assist with maintaining employee handbooks, policy documentation, and other people-related resources.
- Help track required training, policy acknowledgments, and other employee compliance requirements.
- Provide administrative and coordination support for employee training through the learning management system (LMS), Trainual, including assigning training, tracking completion, and maintaining training records.
- Support HR audits, reporting, and documentation requests as needed.
- Escalate employee concerns, sensitive issues, and potential compliance risks to the People & Talent Manager.
5. General Team Support- Provide administrative and coordination support across the People & Talent function.
- Prepare meeting materials, maintain documentation, and track follow-up actions.
- Collaborate with managers and internal teams to ensure consistent and timely people-related support.
- Contribute ideas to improve employee experience, HR processes, and team effectiveness.
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