People and Culture Manager
Gold Coast, QLD, Australia6d ago
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Key details
- Location
- Gold Coast, QLD, Australia
- Work style
- Onsite
- Level
- Senior
- Function
- People / HR & Recruiting
- Focus area
- other
- Posted
- 6d ago
Skills
employee relationsperformance management
About the role
Purpose
As our People & Culture Manager, you will be the custodian of our most valuable asset—our people. Serving as our strategic "eyes and ears on the ground", your energy and guidance will be invaluable in supporting our leadership teams. You will have a dedicated, highly visible emphasis on nurturing, growing and retaining our exceptional talent across your portfolio.
Primary Responsibilities
Act as the primary point of contact for all matters related to employee relations, performance management, and disciplinary issues providing guidance and advisory support to management at property.
Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement).
Partner closely with operational leaders on-property to coach, mentor and strengthen their management capability, fostering a culture of high engagement and pride.
Assist with recruiting and selecting key operational positions within the region.
Organise and coordinate reward and recognition events and activities, collaborating with operational stakeholders.
Skills and Experience
Proven experience in a Human Resources Advisory or Business Partner role, ideally with a background in hospitality, tourism or multi-site environments.
Excellent emotional intelligence with a natural ability to build trust, foster deep relationships and influence stakeholders across all levels of the organisation.
A collaborative and creative approach to problem-solving, with a passion for achieving positive, people-first outcomes.
Sound expertise in modern recruitment, workplace relations and national legislative compliance.
A self-reliant, highly organised professional who demonstrates brilliant initiative, sharp judgement and an unwavering commitment to quality.
As our People & Culture Manager, you will be the custodian of our most valuable asset—our people. Serving as our strategic "eyes and ears on the ground", your energy and guidance will be invaluable in supporting our leadership teams. You will have a dedicated, highly visible emphasis on nurturing, growing and retaining our exceptional talent across your portfolio.
Primary Responsibilities
Act as the primary point of contact for all matters related to employee relations, performance management, and disciplinary issues providing guidance and advisory support to management at property.
Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement).
Partner closely with operational leaders on-property to coach, mentor and strengthen their management capability, fostering a culture of high engagement and pride.
Assist with recruiting and selecting key operational positions within the region.
Organise and coordinate reward and recognition events and activities, collaborating with operational stakeholders.
Skills and Experience
Proven experience in a Human Resources Advisory or Business Partner role, ideally with a background in hospitality, tourism or multi-site environments.
Excellent emotional intelligence with a natural ability to build trust, foster deep relationships and influence stakeholders across all levels of the organisation.
A collaborative and creative approach to problem-solving, with a passion for achieving positive, people-first outcomes.
Sound expertise in modern recruitment, workplace relations and national legislative compliance.
A self-reliant, highly organised professional who demonstrates brilliant initiative, sharp judgement and an unwavering commitment to quality.