People & Culture Generalist

Responsibilities and Essential Duties

Talent Acquisition and Onboarding

• Coordinate full-cycle recruitment activities, including job postings, candidate sourcing, screening, interviewing, reference checks, and onboarding.

• Partner with hiring managers to develop effective recruitment strategies and ensure a positive candidate experience.
• Facilitate new hire orientation and onboarding activities.
• Support volunteer recruitment and onboarding processes as needed.

Employee Relations and Performance Management

• Serve as a resource to employees and managers regarding personnel policies, procedures, and workplace concerns.
• Assist with employee relations matters, investigations, conflict resolution, and corrective action processes.
• Support the administration of performance management programs, including performance evaluations and development planning.
• Conduct exit interviews and provide turnover analysis and recommendations to leadership.
• Promote employee engagement initiatives that foster a positive workplace culture.

Compensation, Benefits, and Leave Administration

• Assist with administration of employee benefits programs, including health, dental, vision, retirement, disability, and leave programs.
• Ensure benefit eligibility, enrollment, and billing processes are completed accurately and timely.
• Support compensation administration, salary benchmarking, market analysis, and Total Compensation initiatives.
• Administer and track employee leaves, including FMLA, ADA accommodations, Workers' Compensation, and other protected leaves.
• Manage unemployment claims and represent the organization at hearings as necessary.

Compliance and Risk Management

• Maintain compliance with federal, state, and local employment laws and regulations.
• Monitor and communicate changes in employment legislation and HR best practices.
• Maintain employee personnel records and HR documentation in accordance with legal requirements and agency policies.
• Assist with policy development, revisions, and implementation.

• Support audits, reporting requirements, and compliance initiatives.
• Maintain Workers' Compensation procedures, documentation, and reporting requirements.

Learning and Organizational Development

• Coordinate employee training and professional development programs.
• Provide guidance and training to supervisors regarding employment practices, performance management, and compliance requirements.
• Support leadership development and succession planning initiatives.
• Assist with planning and implementation of employee recognition and engagement programs.

HR Operations and Analytics

• Maintain and optimize HRIS systems and employee data integrity.
• Prepare HR reports, dashboards, and workforce metrics, including turnover, retention, absenteeism, EEO reporting, and other workforce analytics.
• Maintain HR forms, templates, and procedural documentation.
• Assist in developing and implementing People & Culture strategic initiatives and annual department goals.
• Prepare reports for Covenant House Pennsylvania and Covenant House International as required.

Employee Engagement and Culture

• Assist with employee recognition programs and organizational events.
• Coordinate staff development activities, employee appreciation initiatives, and engagement programs.
• Support efforts to strengthen organizational culture, diversity, equity, inclusion, and belonging.