Patient Billing Representative
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Key details
- Location
- Hunt Valley, MD, United States
- Work style
- Remote
- Job type
- Full-time
- Function
- Healthcare
- Focus area
- other
- Posted
- 2w ago
Skills
medical billing
About the role
TASKS AND RESPONSIBILITIES:
- Takes inbound phone calls from our clients/customers/patients to obtain patient billing/demographic information.
- Sort incoming return patient mail and return patient statements with info electronically.
- Researches and resolves each customer’s account thoroughly using patient files and various eligibility websites.
- Documents all contact with customer completely to ensure follow through is complete and all issues are resolved to the satisfaction of the customer.
- Updates multiple systems with patient info.
- Performs adjustments on accounts and recommends necessary changes to the supervisor.
- Completes all weekly / monthly reports according to schedule.
- Performs other tasks as assigned by the supervisor to support the goals of the organization.
- Meets monthly Performance/Audit goals.