Parts Clerk

About the Position:

The Parts Clerk in Billings, MT provides administrative and operational support to the Parts Department. This position is responsible for processing and reconciling parts-related transactions, monitoring reports and exceptions, supporting return programs, maintaining departmental records, and supporting a variety of department administrative functions.

Success in this role requires strong attention to detail, organization, and the ability to work effectively across multiple systems while managing a variety of tasks and deadlines.

Primary Responsibilities

• Provide administrative support for Parts, Warehouse, and Sales workgroups.
• Monitor and reconcile claims, credits, returns, and other parts-related processes.
• Support 45-Day Return, Rapid Return, and other parts return programs.
• Review, research, and resolve exception reports, discrepancy reports, and other system-generated reporting.
• Monitor parts-related system transactions and identify items requiring follow-up or correction.
• Process invoices and supporting documentation for payment and recordkeeping.
• Support special projects and other duties as assigned.

Qualifications & Experience

• High school diploma or equivalent required.
• Valid driver’s license required.
• Prior experience in a parts department, warehouse, inventory, accounting support, or administrative role preferred.
• Proficiency with Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to prioritize work, meet deadlines, and manage multiple tasks simultaneously.

Employee Benefits:

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family-owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.