Outreach & Diversion Specialist
Waterloo, IA, United States3d ago
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Key details
- Location
- Waterloo, IA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 3d ago
Skills
case managementcrisis intervention
About the role
Job Summary
Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas.
Key Roles & Responsibilities
Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs
Data & Documentation
What You Will Do:
- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.
- Engage individuals experiencing literal homelessness in case management and supportive services.
- Develop and maintain local partnerships with housing service providers, crisis centers, hospitals, and other programs to assist
in quick access to these services.
- Coordinate diversion efforts in assigned service area.
- Provide service assessment, crisis counseling, and access to housing programs.
- Assist with homeless verification and complete PSH certification.
- Comply with data tracking & documentation requirements.
- Represent FOF at community and program development meetings as assigned.
- Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.
Job Qualification and Competencies:
- Must demonstrate
ability to organize, prioritize and plan work to meet deadlines.
- Ensure confidentiality is in place for all people FOF serves.
- Bachelor Degree in social work, psychology, related field OR combination of equivalent education and experience.
- Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.
- Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
- Ability to pass state, federal, and child abuse background checks.