Office Manager
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Key details
- Salary
- $45K–$50K/yr
- Location
- New York City, NY, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 2d ago
Skills
bank depositscustomer servicedata entryexcelonesiteproperty managementspanish
About the role
- Welcome and assist tenants who visit the main office
- Manage, organize and catalog all current scattered site leases
- Ensure all rent invoices are mailed to tenants on time monthly
- Assist with rent collection, meet with tenants as needed
- Assist with data entry in Real Page/Onesite
- Track all court cases and manage an active calendar
- Perform general administrative duties including copying, filing and assisting with recertification charting
- Gathers all income and identification information for apartment applicants
- Follow up on any missing documents with relevant staff and third parties
- Screens all incoming calls and transfer to appropriate staff, takes and distributes messages
- Reconcile received payments for bank deposit
- Attend internal and external meetings, supervision and trainings as required
- Assist with creating and sending certified letters such as, but not limited to, rent demands, recertification notices, benefit letters, etc.
- Attend internal and external meetings, supervision and trainings as required
- Other duties as assigned
Qualifications
- AA degree preferred; tax credit and benefits experience a plus
- Previous experience in property management in a social service setting; experience working in mental health settings or, customer service experience
- Strong interpersonal communication, computer and organizational skills
- Experience with One Site property management software, , MS Excel and knowledge of AWARDS
- Spanish fluency is highly desirable