Ocean Import
Tokyo, Japan5d ago
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Key details
- Location
- Tokyo, Japan
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- other
- Focus area
- other
- Posted
- 5d ago
Skills
customer serviceexcelinvoicingjapanesemicrosoft officemicrosoft wordoutlook
About the role
What You Can Expect:
Key Responsibilities
- Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
- Act as a primary contact for customer inquiries and shipment updates.
- Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
- Prepare, review, and manage shipping and import-related documentation.
- Issue and verify documents such as Arrival Notices and Delivery Orders.
- Maintain accurate shipment and customer data in the Transport Management System (TMS).
- Support invoicing, shipment closing, and operational reporting activities.
- Monitor shipment progress and proactively resolve operational issues.
- Identify customer needs and provide appropriate logistics solutions.
Ensure compliance with company procedures and applicable regulations
What You Bring:
Qualifications
Required
- Business level Japanese skills (N1)
- Diploma, Vocational School Certificate, or Bachelor's Degree.
- Minimum 1 year of professional working experience.
- Good communication and coordination skills.
- Basic English communication skills, including email correspondence.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook).
- Strong attention to detail and willingness to learn.