Network Connectivity Specialist

Network Connectivity Specialist
Kontich, Belgium | Hybrid (3 Days per Week in our Kontich Office)

Connect Critical Healthcare Systems. Support Better Patient Care.
Are you an experienced IT and connectivity professional with a strong background in healthcare systems, network infrastructure, database scripting, and system integrations? Do you enjoy troubleshooting complex technical environments and working directly with healthcare customers to ensure seamless connectivity between clinical systems?
At Natus Medical, we develop and support market-leading neurodiagnostic technologies used by hospitals and healthcare providers worldwide. We are looking for a Network Connectivity Specialist to join our Benelux team, supporting healthcare organizations with system connectivity, interface management, network troubleshooting, and integration of mission-critical clinical applications.
This is a hybrid position based in Kontich, Belgium, with three days per week in the office and occasional travel throughout the Benelux region.

What You'll Be Doing
As a key member of our Service & Support organization, you'll be responsible for ensuring reliable connectivity between Natus solutions and hospital IT environments, supporting complex integrations, and resolving technical challenges across customer networks.
Key Responsibilities

Provide advanced technical support for Natus and Micromed neurodiagnostic solutions.
Install, configure, and support healthcare IT connectivity solutions within hospital environments.
Troubleshoot network, server, database, and application-level connectivity issues.
Configure, test, and support HL7 interfaces between clinical applications, EMR/EHR systems, and Natus platforms.
Monitor and troubleshoot HL7 message flow, acknowledgements, routing, and data integration issues.
Perform database scripting, querying, and troubleshooting to support system integrations and data validation.
Support Layer 2 and Layer 3 network environments, including VLANs, routing, switching, and network segmentation.
Work closely with hospital IT departments to resolve infrastructure and cybersecurity-related connectivity challenges.
Install, configure, and remotely support Windows servers and clinical application environments.
Build, configure, validate, and test systems before customer deployment.
Document technical configurations, support cases, integrations, and corrective actions.
Collaborate with Product Specialists, Service Engineers, Sales Teams, and Technical Operations to deliver successful customer outcomes.
Support continuous improvement of connectivity standards, implementation processes, and technical documentation.


What Makes This Role Exciting?

Play a critical role in connecting healthcare systems that directly support patient care.
Work with advanced neurodiagnostic and clinical software solutions.
Gain exposure to healthcare interoperability standards, enterprise networking, and hospital IT infrastructures.
Partner with healthcare IT teams across hospitals and clinics throughout the Benelux region.
Join a global medical technology company committed to innovation and improved patient outcomes.
Enjoy a varied role combining project work, technical support, system integrations, and customer engagement.


Essential Skills & Experience
We're looking for someone with:

3-7 years of experience in healthcare IT, network engineering, connectivity support, systems integration, or a similar technical role.
Strong experience supporting enterprise network environments and troubleshooting connectivity issues.
Hands-on experience with database scripting, SQL querying, and data validation.
Solid understanding of Layer 2 and Layer 3 networking, including switching, routing, VLANs, DNS, DHCP, VPNs, and firewalls.
Experience implementing, supporting, or troubleshooting system integrations.
Knowledge of Windows Server environments and remote system administration.
Experience working directly with customers and technical stakeholders.
Strong analytical and problem-solving skills with a structured troubleshooting approach.
Excellent documentation and communication skills.
Bachelor's degree or technical qualification in Information Technology, Computer Science, Network Engineering, Healthcare Informatics, Biomedical Engineering, or a related discipline.
Ability to travel occasionally throughout the Benelux region.


Preferred Qualifications
The following skills would be highly advantageous:

Experience with HL7 integrations, healthcare interoperability, or hospital information systems.
Experience supporting Tycos®, Protex®, Praxis®, PACS, EMR, or EHR systems.
Knowledge of interface engines and healthcare integration platforms.
Experience working within hospital, healthcare, or clinical environments.
Familiarity with Microsoft Azure and cloud-based connectivity solutions.
Experience supporting EEG, EMG, neurodiagnostic, or other medical device technologies.
Understanding of cybersecurity principles and healthcare data security requirements.
Exposure to server virtualization technologies such as VMware or Hyper-V.


Language Requirements

Fluent Dutch
Professional English
French language skills would be advantageous


What We Offer

Competitive salary and benefits package
Annual performance bonus
Hybrid working model (3 days per week in our Kontich office)
Ongoing professional training and certification opportunities
International and collaborative work environment
Supportive and inclusive team culture
Long-term career development within a global medical technology company


Join Us
If you're passionate about healthcare technology, enterprise networking, healthcare system connectivity, and solving complex integration challenges, we'd love to hear from you.
Join Natus Medical and help healthcare providers deliver better patient care through reliable system integration, seamless connectivity, and innovative clinical technology.