Multifamily Business Management - SVP

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Job Description

The SVP of Multifamily (MF) Business Management will join our team at a favorable time in the continued evolution of Fannie Mae’s business. S/he will be responsible for driving new initiatives impacting the operational efficiency of Fannie Mae’s Multifamily business. This individual will bring leading perspectives on driving strategic priorities and will be a skilled change facilitator focused on effectively implementing new solutions, driving adoption, and managing stakeholders.

Key Responsibilities:

The role is responsible for Multifamily business service strategy and operations.  These efforts will enable cross-functional synergies and will coordinate with Division leaders to ensure success and return on investment, enabling agility and trusted experiences that continuously meet the needs of our customers, partners, and business teams. 

• Responsible for managing initiatives to transform the way the Multifamily organization operates.
• Leads business transformation and strategy, product development, and product management.
• Additionally, oversees day-to-day operations of the division including regulatory compliance, audit, middle office, budgeting and reporting.
• Lead the effort to strategize and implement process, infrastructure and systems changes supporting the division to meet business and reporting/analysis objectives and requirements.
• Leads the process, infrastructure and systems changes on data flow and data reporting to ensure proper data management and integrity to support business objectives.
• Leads the business-to-technology support.
• Partner with the appropriate Finance areas to facilitate the budget setting process and provide information to help the Multifamily management teams make appropriate decisions required to meet this budget. This includes interacting with Financial Planning Analysis, tracking and managing expenses, and directing analysis and reporting to assist in financial decisions for the Multifamily division.
• Act as point of contact for all Audit or Compliance issues.

Ideal Experience:

• Demonstrated success leading large-scale transformation initiatives that improve operating models, efficiency, scalability, and organizational effectiveness.
• Proven ability to lead significant organizational change, drive adoption of new processes and solutions, and align diverse stakeholders around new ways of working.
• Ability to translate enterprise and business-unit strategy into actionable priorities, initiatives, operating plans, and measurable outcomes.
• Strong financial acumen with experience in budgeting, expense management, forecasting, FP&A partnership, ROI assessment, and management reporting.
• Executive-level ability to influence across functions while serving as a credible partner on audit, compliance, regulatory, risk, and governance matters.
• Experience overseeing complex day-to-day business operations, including budgeting, reporting, controls, compliance, audit, and middle-office functions.
• Strong understanding of multifamily finance, lending, servicing, capital markets, or related commercial real estate operations, ideally within a highly regulated financial institution.
• Experience leading product strategy, development, implementation, and lifecycle management, particularly for internal business capabilities or financial products/services.
• Experience serving as a senior bridge between business and technology teams and leading systems, infrastructure, and technology-enabled process improvements.

• Strong understanding of data flows, data integrity, management reporting, analytics, and the infrastructure required to support effective business decision-making.

Leadership at Fannie Mae:

Fannie Mae’s leadership behaviors help shape a stronger company culture now and into the future. They reflect our mission, values, and strategic goals with a pivot toward a commercial mindset, reinforcing our position as a top Fortune 30 company. At the core is the competency to lead with curiosity and humility and a commitment to our mission.

Additionally, we seek leaders who will:

• Influence and drive Fannie Mae’s agenda with both internal and external stakeholders.
• Work creatively to create and deliver value that contributes to measurable business outcomes.
• View our people as value creators and demonstrate investment, development, and inclusion of talent.
• Exhibit thought leadership, innovation, critical thinking, and model risk management versus risk elimination/avoidance.
• See and pursue opportunities while simultaneously managing both current and future risk.
• Understand their business area and connect the dots across the enterprise to see gaps and establish what needs to change.
• Drive change within their teams and partner with colleagues and leaders to do so across Fannie Mae.

Qualifications

Education:

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.