Mortgage Market Leader

Description

Position Summary

The Mortgage Market Leader is responsible for leading and growing the Bank’s mortgage sales and originations within the assigned market. This role may be structured as a producing manager or origination leader/influencer with a quality following. The ideal candidate will drive mortgage production and ensure exceptional customer experience while maintaining compliance with all regulatory and bank lending policies. This is a great opportunity for someone desiring advancement into a mid-level management role. Candidates should be experienced in working with bank personnel for cross-selling opportunities and co-hosting community initiatives to expand relationships and brand presence in the market.

Key Responsibilities

Leadership & Management

• Lead origination efforts through personal production, while developing a small origination team to increase local market share.
• Oversee established builder relations that already exist within market.
• Partner with division leadership and bank personnel for mortgage growth, market penetration and profitability

Business Development & Market Growth

• Build and maintain strong relationships with real estate professionals, builders, community organizations, and referral sources to generate mortgage business.
• Identify and pursue opportunities to expand the Bank’s mortgage presence within the assigned market.
• Represent the Bank at community and industry events to promote brand awareness and generate business leads.
• Develop marketing strategies and partnerships to drive loan origination volume and enhance customer engagement.

Production (if producing manager or origination leader)

• Originate residential mortgage loans in compliance with Bank and regulatory guidelines.
• Guide borrowers through the loan process from application to closing, providing exceptional service and communication.
• Maintain a strong understanding of current market conditions, mortgage products, and underwriting standards.

Operational Oversight & Compliance

• Ensure all mortgage operations and originations adhere to regulatory requirements, investor guidelines, and internal policies.
• Collaborate with underwriting, processing, and closing teams to maintain operational efficiency and service excellence.
• Monitor performance metrics, production reports, and pipeline data to identify trends and opportunities for improvement.

Coaching & Performance Management

• Provide ongoing coaching, training, and performance feedback to team members.
• Support professional development and succession planning within the mortgage department.
• Partner with HR and senior leadership on recruitment, retention, and performance management initiatives.

Any other duties and responsibilities as assigned.

Compensation & Structure

This position may be structured as:

• Producing Manager: Combination of personal production and leadership responsibilities.
• Origination Leader: Primarily focused on high-level production and business development, with limited management duties.

Compensation and incentive plans will be commensurate with the role structure and experience.

Requirements

Working Conditions

• Full-time position, typically Monday through Friday, with flexibility required to meet production goals, attend networking events, or accommodate customer schedules outside of normal business hours.
• Moderate travel within the assigned market; occasional travel for meetings and events.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Qualifications

• Bachelor’s degree in Business, Finance, or a related field preferred; equivalent experience considered.
• Minimum of 1 year of experience in mortgage lending, processing, or high-volume production role.
• Proven track record of success in mortgage sales, operations, or team leadership.
• Strong understanding of mortgage products, secondary market guidelines, and regulatory compliance.
• Excellent communication, interpersonal, and relationship management skills.
• Demonstrated ability to build high-performing teams and drive business growth.