Mobile Receptionist

Job Description

We are on the lookout for a customer service superstar!

We have an exciting opportunity for a customer service professional to join our fantastic team as a Mobile Receptionist (Support Team Member).

In this varied and rewarding role, you will provide exceptional front-of-house support across a range of prestigious client locations throughout London. While primarily based at our London sites, you will travel to different locations to provide reception cover when required, ensuring a seamless and professional service is maintained at all times.

As the first point of contact for visitors, clients, and employees, you will create a positive and lasting impression through outstanding customer service, professionalism, and a proactive approach.

Key Responsibilities:

• Providing reception cover across various client sites in London.
• Delivering a warm, professional welcome to all visitors and guests.
• Managing visitor registrations, meeting room bookings, and enquiries.
• Answering and directing calls in a professional manner.
• Supporting site security procedures, including visitor access management.
• Maintaining high standards within reception and client-facing areas.
• Building strong relationships with clients, visitors, and colleagues.
• Adapting quickly to different environments and workplace requirements.

Hours: Monday- Friday, various shifts
Salary: £34,725

Qualifications

• Previous experience in a reception, hospitality, customer service, or front-of-house role.
• Outstanding communication and interpersonal skills.
• A professional, polished, and confident manner.
• Strong organisational skills with excellent attention to detail.
• A proactive and flexible approach to work.
• The ability to remain calm and professional in a fast-paced environment.
• Confidence working independently and as part of a team.
• Willingness to travel between sites across London when required.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.