MLC Returning Lead 26.27

Position Overview

As a Programs Lead at Mt. Hood Meadows, you’ll help create a smooth, welcoming, and memorable experience for guests participating in our multi-week ski and snowboard programs and multi-day camps. Working alongside the Programs Supervisor and fellow team members, you’ll help coordinate daily operations and ensure guests and families feel supported from check-in to check-out.

This hands-on role combines organization, guest service, and mountain operations. You’ll help manage program check-in and check-out, coordinate lunch and daily setup, maintain rosters, and communicate staffing and operational needs. You’ll also pitch in with equipment preparation and boot fitting, assist with lessons when needed, and help keep program areas safe and ready for changing winter conditions.

We’re looking for a dependable, adaptable team player who enjoys working with children and families, communicates well, and can balance multiple priorities in a fast-paced environment. If you love skiing or snowboarding, enjoy helping others build their mountain skills, and take pride in creating a positive experience for every guest, this could be a great fit for you!


This is a part-time, seasonal position


Qualifications & Experience


18 years of age or older
Successful completion of on-line PSIA-AASI E-Learning Courses
Passion for teaching and the mountain environment
Strong communication and guest services skills
Ability to work independently and within a team setting
Strong attention to detail with the ability to multitask effectively
Proficiency with Microsoft Office (Excel, Word, Outlook)
Basic web-based Internet browser navigation skills
Ability to read and reply to email communications in a professional and timely manner
Must provide own equipment (e.g. skis, snowboard, ski/snowboard boots, ski poles, gloves, goggles, thermal layers, etc.)
Minimum ability to ski and/or snowboard safely, comfortably linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows
Able to meet minimum schedule commitment with availability including weekends and school holidays from approximately December 15 through April 30
Must be able to be certified as a Rental Technician within 5 days of hire
Comfortable with the changing dynamics of seasonal business
Those 18 years of age or older must submit to a background check to work with minors

Preferred Qualifications & Experience

Prior experience working for an organized ski and snowboard school and/or experience working with children and parents in an educational or athletic setting
Prior experience in a fast paced, guest-facing position
Prior experience with RTP, or a similar point of sale system
Current Rental Technician certification
Conflict resolution training or experience


Compensation:

Wage: $20.18 - $24.66


Perks:

Local Housing Resources. Subject to Eligibility
Ski/Snowboard Season Pass for employees and qualifying dependents
Don't Ski/Snowboard? Gift your lift access to a family member
Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
Buddy Tickets (3 discounted tickets to share)
Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
Mountain Exchange Program (Ability to request free lift access to regional resorts)
Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
Affordable Employee Daycare - ERDC Eligible
Special invites to Columbia Employee Store, Adidas, and other industry retailers
Employee Assistance Program (EAP)
Free Employee Transportation from Hood River & Sandy
Summer Seasonal Job Connections with Local Businesses
Access to Team Wellness Programs
Team Appreciation Events/Dinners
Click here to learn more about our team member perks


Videos:

Watch our team in action on the MHM YouTube Channel