Medical Biller – Auto/ Workers Compensation/ Personal Injury - Hybrid

Overview

About Us

Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since 2001, we’ve been delivering exceptional outcomes, outstanding patient satisfaction, and a work culture that supports and values every team member.

Our mission is simple:

• Provide the best outpatient physical, and occupational therapy.
• Make therapy enjoyable for patients.
• Deliver measurable improvements in health and quality of life.

We believe great therapy starts with great people — and we provide the training, resources, and support to help you succeed.

Why You’ll Love Working Here

Competitive Pay & Benefits

• Low cost medical plan options, plus dental & vision coverage.
• 401(k) match to help you plan for your future.
• Profit sharing so you share in the company’s success.
• Equity opportunities for long-term growth.
• Monthly bonus opportunities.
• Generous PTO and flexible scheduling.
• For professional development: $1500 per year for continuing education or student loan repayment - your choice
• 40 hours of paid CEU time each year, in addition to PTO.

Culture of Support

• A strong Equity & Engagement commitment — every team member’s voice matters.
• A collaborative environment where you’re part of improving patients’ lives every day.

$16 - $18 / hour

Responsibilities

Responsibilities may include all or some of the following:

• Manage accounts receivable follow-up, including resubmissions, appeals to ensure timely processing of assigned accounts
• Review and verify accuracy of billing and supporting documentation as necessary.
• Accurately interpret EOB’s, denials and payer communications to determine next steps
• Communicate with patients, doctors, and insurance companies in a timely manner.
• Collaborate with interdepartmental teams and clinics to resolve billing issues by documenting correctly and communicating effectively through established channels
• Document account activity and payer communications in the billing system consistently and clearly
• Maintain the medical records that are stored in an order so retrieval and of records is easily done.
• Respond to calls/inquiries in a timely fashion
• Manage any record and any other information requests while ensuring HIPAA compliance.
• May perform other accounting and bookkeeping duties as required.
• Assist the billing team lead with all aspects of billing.
• Communicating to the billing team lead any follow-up on outstanding issues.
• Observe confidentiality with clients and clinics.
• Any other duties as assigned

Qualifications

Required Qualifications:

• High school graduate or equivalent
• Strong attention to detail required

Preferred Qualifications:

• Experience in health care is an advantage
• Experience in MS Word and Excel also helpful
• Knowledge of EMR systems utilized by physical therapy practices

Competencies and Skills:

• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to communicate effectively and fluently in English, both written and verbal.
• Problem solving mindset with the ability to research and resolve claims issues
• Ability to multitask and prioritize in a fast paced environment
• High level of discretion and professionalism in handling confidential information.

Physical Demands:

The physical demands described here are representative of those required to perform the essential functions of this role:

• Frequent standing/ sitting for prolonged periods, typically while using a computer
• Manual dexterity sufficient to perform continuous computer work
• Visual and auditory acuity necessary to perform continuous computer work.
• Occasional need to make and receive phone calls to payers, patients or staff

Work Environment:

• Primary remote/ hybrid. Team Rehab reserves the right to bring employees back into the office for any reason and at any time.
• Must have a dedicated workspace that is quiet and free from distractions for optimal productivity