Medical Assistant Team Lead - Primary Care

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

2625 E 62nd St, Suite 2010, Indianapolis, IN 46220

Schedule

Monday - Friday: 8:00 AM - 5:00 PM

What We're Looking For

• Dependable and reliable team players
• Positive attitude and strong communication skills
• Willingness to learn and support teammates
• Primary Care and Pediatrics experience

Typical Responsibilities

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Sound like a perfect match? Apply NOW! - We can't wait to hear from you!

Provides functional guidance to support staff and performs the duties of a Medical Assistant in accordance with organization standards. Provides coordination of administrative services to ensure smooth operation. May coordinate scheduling, training, and inventory duties. May be responsible for inpatient and outpatient consult activities within assigned location.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 2-4 years of relevant experience.
• Requires 2 years of experience as a Certified Medical Assistant.
• 2 years of experience as a Medical Assistant II or Medical Assistant III at IU Health is preferred.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires ongoing completion of the System Medical Assistant III Promotion Guide.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.