Manager, Sales & Field Effectiveness (Nationwide)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Effectiveness

Job Category:

Professional

All Job Posting Locations:

Remote (Canada), Toronto, Ontario, Canada

Job Description:

Johnson & Johnson Innovative Medicine is seeking a dedicated and motivated individual for the role of Media & Digital Innovation Manager based in Toronto, Ontario. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine. An internal pre-identified candidate for consideration has been identified. However, all applications will be considered

The Manager, Sales & Field Effectiveness serves as a strategic capability partner to Sales Leadership, responsible for building the selling skills, coaching practices, and execution standards required to create and sustain high-performing field teams. The role partners closely with National Sales Directors, Regional Business Managers, and cross-functional leaders to identify capability priorities, strengthen field effectiveness, and improve execution against business objectives. This expands on the original role's focus on capability-building, coaching practices, field execution standards, onboarding, readiness, and selling frameworks.

The role leads capability-building initiatives and supports consistent adoption of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, the Seven Selling Skills Framework, Field Coaching Reports, and future digital enablement tools. The role acts as a bridge between business strategy and field execution, translating business priorities into practical capability-building, coaching, and field-readiness plans.

Key Responsibilities

Strategic Partner to Sales Leadership

• Partner with the National Sales Directors, Regional Business Managers, and business leaders to identify capability priorities and organizational readiness needs.
• Participate in annual business planning, launch planning, cycle meetings, and leadership forums.
• Provide recommendations regarding selling effectiveness, coaching quality, onboarding, readiness, and execution excellence.
• Align capability-building initiatives to enterprise sales-capability priorities and business-unit needs.

Sales Capability & Field Excellence

• Lead adoption and sustainment of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, and the Seven Selling Skills Framework.
• Identify capability gaps and develop targeted solutions that strengthen customer engagement, competitive selling, account management, and field execution.
• Support continuous improvement in sales effectiveness, coaching excellence, digital fluency, and customer-facing execution.
• Help evolve field excellence standards and best practices across the organization.

Cycle Meetings, Workshops & Field Readiness

• Partner with Commercial, Medical Affairs, Market Access, and Sales Leadership to design and deliver capability-building programs, workshops, and readiness initiatives.
• Lead development of learning experiences, simulations, role plays, coaching sessions, and field application exercises.
• Support onboarding, certification, launch readiness, and sustained field application of new capabilities.
• Ensure capability content reflects business priorities, customer needs, launches, and evolving market dynamics.

Coaching Excellence

• Enable sales leaders to effectively utilize coaching frameworks, customer engagement models, and coaching-reporting tools.
• Strengthen coaching effectiveness and consistency across supported business units.
• Reinforce application of enterprise selling skills and coaching standards through field engagement and ongoing reinforcement.

Compliance, Process Excellence & Digital Enablement

• Partner with Compliance, Sales Excellence, Process Excellence, and Digital teams to support adoption of new tools, processes, and ways of working.
• Translate process changes and compliance requirements into practical field training, coaching resources, and implementation plans.
• Support adoption of approved AI and digital capabilities that improve field effectiveness and customer engagement.
• Gather field feedback and identify opportunities for continuous improvement.

 

Field Presence & Travel Expectations

This role is expected to maintain significant field presence to ensure capability-building efforts remain practical, relevant, and connected to customer and business needs. Field engagement may include:

• Customer-facing ride-alongs
• Coaching observations
• Launch readiness support
• Regional business meetings
• Congresses and capability-building events

The role is expected to spend substantial time in the field partnering with Territory Managers and Regional Business Managers to translate capability strategies into measurable execution improvements.

Required Knowledge, Skills & Experience

• Bachelor's degree in Business, Science, Health Sciences, Education, or related discipline.
• 5+ years of pharmaceutical, biotechnology, healthcare, or commercial experience.
• Experience in field sales, sales leadership, capability development, commercial excellence, sales training, or field effectiveness.
• Experience designing and facilitating workshops and capability-building programs.
• Demonstrated coaching, facilitation, influencing, and stakeholder management skills.
• Ability to work effectively across a matrixed organization.

Preferred:

• Experience supporting large field organizations and sales leaders.
• Launch excellence experience.
• Experience with LEAD, MOSAIC, GROW Coaching, or similar frameworks.
• Experience supporting capability development across multiple therapeutic areas or business units.

 

 

Statement:

As guided by Our Credo (https://www.jnj.com/our-credo) Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

 

Live Engagement:

Thank you for your interest in J&J. As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual. If you require any accommodation at any point in the recruitment process, please let us know and we will work with you in an effort to ensure that you are able to fully participate in the process.

Required Skills:

 

 

Preferred Skills:

Benchmarking, Business Impact Analysis (BIA), Coaching, Collaboration, Critical Thinking, Efficiency Analysis, Innovation, Marketing Integration, Market Savvy, Process Improvements, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Technical Credibility

 

 

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

 

 

The Company uses AI in its assessment of applicants.

This job posting is for an existing position.