Manager, IT Systems
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Skills
About the role
WHY JOIN US?
Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.
At Ezee Fiber, you'll do more than build a career, you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.
OUR VALUES
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
JOB SUMMARY
We are seeking an experienced and proactive Systems Administration and Development Manager to oversee our organization’s technology infrastructure, systems, and team. The IT Manager will be responsible for planning, implementing, and maintaining IT operations to ensure seamless functionality, security, and efficiency. This role requires a blend of technical expertise, leadership skills, and strategic thinking to support the company’s goals and drive innovation.
ESSENTIAL FUNCTIONS
- Oversee the day-to-day operations of the IT department, including hardware, software, networks, and systems administration.
- Develop and implement IT policies, procedures, and best practices to ensure system reliability, data security, and compliance with regulations.
- Manage and mentor a team of IT professionals, including hiring, training, and performance evaluations.
- Plan and execute IT projects, such as system upgrades, migrations, or new technology deployments, within budget and timelines.
- Monitor and maintain network security, including firewalls, antivirus systems, and data backup/recovery processes.
- Collaborate with other departments to identify technological needs and provide solutions that enhance productivity and efficiency.
- Stay updated on emerging technologies and recommend improvements to keep the organization competitive.
SUPERVISORY RESPONSIBILITIES
Directly supervises one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
QUALIFICATIONS
Education and Experience Requirements: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). 5+ years of experience in IT management or a similar leadership role. Proven expertise in managing IT infrastructure, including servers, networks, cloud systems, and cybersecurity tools.• Strong knowledge of operating systems (e.g., Windows, Linux), enterprise software, and networking protocols.• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).• Experience with systems administration, integration and development (Both Web and Desktop applications preferred)
PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
TOTAL REWARDS
• Competitive compensation package• Comprehensive medical, dental, and vision benefits• Employee Assistance Program (EAP)• Paid Parental Leave• 401(k) with company match• Paid time off and other generous benefit programs• Tuition reimbursement
Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.