Manager, HR Operations

About Samyang America

Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality.

Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture.

At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them.

If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!

Position Summary:

We are seeking a highly organized and detail-oriented HR Manager – Operation to lead core human resources operational functions. This role will be responsible for end-to-end payroll processing, benefits planning and administration – including annual open enrollment – vendor and carrier management, and ensuring compliance with labor laws and internal policies. This position will also oversee key employee lifecycle processes such as pre-onboarding, onboarding, and offboarding, manage workers’ compensation claims and reporting, and support facility and office operations. The HR Manager – Operations plays a key role in maintaining HR compliance and aligning practices with changing legal requirements and organization needs.

Key Responsibilities:

1. Payroll & Benefits Administration

• Oversee end-to-end payroll operations, ensuring accurate and timely processing in compliance with applicable laws, regulations, and company policies.

• Lead the planning and execution of annual benefits open enrollment, including employee communications, system configuration, and coordination with brokers and insurance carriers.

• Manage employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, and voluntary benefits.

• Oversee 401(k) plan administration, including payroll deductions, contribution reconciliation, vendor integrations, and issue resolution.

• Administer benefits continuation and employee transitions, including COBRA, ensuring compliance and a positive employee experience.

• Serve as the primary point of contact for payroll providers, benefits brokers, and insurance carriers, resolving escalated issues and improving service delivery.

2. HR Operations & Expansion Support

• Lead and coordinate HR operational setup and ongoing support for international entities and workforce expansion, ensuring alignment with local employment requirements and business needs.

• Manage global payroll implementation and administration, including coordination with payroll vendors, Finance, and local stakeholders on payroll registration, tax requirements, banking information, and system configuration.

• Coordinate Employer of Record (EOR) arrangements, international onboarding, and employment administration in partnership with external providers.

• Support the establishment and administration of country-specific employee benefits programs, including insurance plan selection, enrollment, and vendor coordination.

• Partner with legal counsel, benefits brokers, and external advisors to review employment agreements, employee handbooks, onboarding documentation, and local HR operating requirements.

3. Employee Lifecycle & Immigration Management

• Oversee HR operational processes throughout the employee lifecycle, including pre-onboarding, onboarding, employee transitions, and offboarding.

• Manage new hire administration, including employment documentation, background checks, benefits enrollment, and orientation programs.

• Coordinate immigration and work authorization processes, partnering with legal counsel and internal stakeholders on visa applications, extensions, and employee mobility requirements.

• Oversee offboarding activities, including exit documentation, final pay coordination, separation agreements, company property recovery, and benefits termination.

• Ensure consistent and compliant employee lifecycle practices while maintaining a positive employee experience.

4. HR Compliance, Risk & Organizational Support

• Ensure compliance with applicable federal, state, and local employment laws and regulations, including FMLA, ADA, ACA, HIPAA, ERISA, and other relevant requirements.

• Monitor regulatory developments and proactively update HR policies, procedures, and practices to maintain compliance and address evolving business needs.

• Coordinate HR compliance initiatives, internal assessments, audits, and required documentation, ensuring timely completion and appropriate follow-up.

• Oversee workers' compensation administration, including claims coordination, insurance audits, reporting, and issue resolution.

• Support organizational changes and workforce restructuring activities, including coordination of required documentation, employee communications, and compliance-related processes.

• Maintain accurate, confidential, and audit-ready employee records and HR documentation.

5. HRIS, Process Improvement & Reporting

• Oversee HRIS administration and employee data integrity, ensuring accurate records, effective system utilization, and reliable HR reporting.

• Partner with HR, Finance, and technology providers to implement and optimize payroll and HR system integrations.

• Identify opportunities to standardize, streamline, and automate HR operational processes to improve efficiency, accuracy, compliance, and employee experience.

• Develop and maintain HR operational reports and dashboards covering payroll, benefits, headcount, turnover, and compliance-related metrics.

• Analyze operational data to identify trends, resolve discrepancies, and provide actionable insights to support HR and business decision-making.

6. Performance Management Operations Support

• Support the administration and coordination of performance management processes, including probationary evaluations and employee lifecycle-related evaluation requirements.

• Partner with relevant HR teams to ensure accurate documentation, timely process execution, and appropriate follow-up on evaluation outcomes.

• Support operational implementation of performance management systems, workflows, and related administrative procedures, as needed.

7. Vendor, Facilities & General Administration

• Manage relationships with HR technology vendors, payroll providers, benefits brokers, insurance carriers, and external service partners to ensure service quality, cost effectiveness, and operational efficiency.

• Oversee general office and facilities operations, including maintenance coordination, workplace safety procedures, office services, and space planning.

• Coordinate corporate administrative services, including office supplies, employee resources, corporate travel arrangements, and vendor contracts.

• Identify opportunities to optimize vendor services, improve operational processes, and manage administrative costs.

Requirements:

• Bachelor’s degree in Human Resources, Benefits Administration, or a related field; HR certification (SHRM-CP/SHRM-SCP or PHR/SPHR) preferred.

• Minimum 7 years of HR operations experience, with strong expertise in payroll, benefits, and employment laws.

• Strong understanding in HR compliance, workers’ compensation, and regulatory reporting.

• Experience managing vendor and carrier relationships, as well as leading open enrollment cycles.

• Demonstrated ability to draft, revise, and implement HR policies in alignment with legal updates and organizational needs.

• Proficiency with HRIS and payroll systems; experience with ADP Workforce Now, a plus.

• Exceptional attention to detail, organizational skills, and the ability to handle confidential information with integrity.

The base salary for this position is between $90,000.00 and $115,000.00 per year. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including

Equal Employment Opportunity Employer:

Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.