Manager Claims and Litigation HPL PPL GL

• Location: Remote
• Department: Risk Management
• Schedule: Full-time
• Eligible for an annual bonus incentive

#LI-Remote

• Supervise, mentor, and professionalize a team of 4 - 5 Claims Specialists and Senior Claims Specialists across designated regional territories.
• Conduct regular performance evaluations, claim file audits, and quality assurance reviews to ensure operational excellence and adherence to departmental guidelines.
• Act as the primary gatekeeper for all incoming claims, notices, and incident reports within assigned regions, executing structured rotational workload distribution and preliminary claim triage.
• Provide expert technical guidance on coverage analysis, liability assessment, complex reserve evaluations, and defense strategies across HPL, PPL, and GL claims.
• Facilitate and participate in regular claims review sessions with hospital executive leadership, clinical leaders, and local risk personnel to discuss emerging exposures and high-severity files.

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.

Additional Preferences:

• 5 to 10 years of progressive management and supervisory experience in complex liability claims handling; Juris Doctor (JD) degree or Bachelor's degree with equivalent extensive experience in Healthcare Professional Liability (HPL), Physician Professional Liability (PPL), and General Liability (GL).
• CPHRM, CPCU, or applicable state adjuster licenses preferred.
• Proficiency in modern claims platforms including Riskonnect, STARS, and CMS reporting environments.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

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Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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