LOGISTICS & WAREHOUSE COORDINATOR - NATIONAL

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program / Department Summary

Mercy Corps has worked in Liberia since 2002, initially responding to the humanitarian impacts of the country’s civil conflicts and subsequently evolving its programming to address the changing needs and priorities of Liberian communities. Over the past two decades, Mercy Corps has implemented a diverse portfolio of programs focused on food security, agricultural livelihoods, nutrition, financial inclusion, youth economic empowerment, renewable energy, water and sanitation, and community resilience, supporting sustainable development and improved opportunities across the country.

The USDA McGovern-Dole Food for Education Program in Liberia is a five-year, $35 million initiative implemented by Mercy Corps to improve literacy, school attendance, nutrition, and food security among primary school children in four counties: Grand Bassa, Rivercess, River Gee, and Grand Gedeh. The program will reach approximately 50,000 students in 234 public primary schools through the provision of nutritious daily school meals, strengthened early grade reading instruction, and integrated school health and nutrition interventions. In addition to reducing short-term hunger and improving educational outcomes, the program seeks to increase the Government of Liberia’s capacity to manage and sustain school feeding and literacy systems beyond the life of the award.

The program combines direct school meal provision with system-strengthening activities that support literacy, health and nutrition, school infrastructure, community engagement, and government leadership. Key interventions include strengthening teacher training and instructional support systems, improving WASH and food safety practices, promoting school gardens and local procurement, building the capacity of school and community management structures, and supporting national and sub-national government institutions to plan, finance, monitor, and sustain school feeding and early grade reading programs. The program is designed around a gradual transition strategy that shifts responsibility for implementation and oversight from Mercy Corps to the Government of Liberia, schools, and communities, ensuring long-term sustainability and local ownership of both education and school feeding outcomes.

The Position

The Logistics & Warehouse Coordinator is responsible for overseeing the safe, efficient and compliant management of commodity warehousing and transportation operations throughout the supply chain. The position ensures the effective receipt, storage, inventory control, handling, dispatch and transportation of USDA-funded commodities from ports and locally procured (LRP) commodities from suppliers to warehouses, distribution points and schools. The role oversees warehouse operations across primary and secondary storage facilities, ensuring commodities are safeguarded, maintained in good condition and managed in accordance with USDA regulations, Mercy Corps policies and procedures and industry best practices.

Essential Responsibilities

• Oversee the implementation and management of warehouse operations in accordance with USDA commodity management regulations, the Mercy Corps Field Warehouse Policy, and Mercy Donated Food Commodity Handling Guidelines.
• Manage warehouse operations across the primary and secondary warehouses, ensuring efficient stock management and timely support to program activities.
• Ensure the application of FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out/Best Used Before Date) inventory management methodologies.
• Coordinate and oversee inventory control systems, including stack cards, stock movement records, warehouse ledgers, delivery documentation, cycle counts, monthly physical inventories, and stock reconciliations.
• Establish and maintain audit-ready records, systems, and internal controls, including commodity status reports, loss reports, reconciliation records, invoices, and supporting documentation.
• Prepare and review warehouse and commodity reports, identify issues or risks, and recommend corrective actions to management.
• Oversee the management of waybills, delivery notes, proof-of-delivery (POD) documentation, transport records, and loss claims against carriers.
• Ensure effective commodity quality management, including monitoring shelf life, stock condition, and the segregation and disposal of damaged, expired, or unfit commodities in accordance with applicable regulations.
• Ensure compliance with Mercy Corps commodity management and accounting procedures through regular warehouse visits, record reviews, stock verifications, and physical inventory counts.
• Ensure timely and accurate preparation and submission of all commodity and logistics reports in accordance with donor and organizational requirements.
• Lead efforts to prevent, identify, document, investigate, and mitigate commodity losses, damages, shortages, discrepancies, fraud, corruption, and other supply chain risks, ensuring timely escalation and reporting as required.
• Manage logistics infrastructure, storage facilities, transportation resources, and vehicle operations, ensuring proper handling, storage, security, and protection of commodities throughout the supply chain.
• Establish and oversee controls for transporter selection, contracting, routing, delivery verification, performance monitoring, and transportation compliance.
• Monitor transportation performance and proactively address delays, losses, damages, discrepancies, and other delivery-related issues.
• Promote transportation planning and route optimization to improve efficiency and cost-effectiveness across the commodity supply chain.
• Coordinate with the logistics team to ensure timely movement of commodities from primary warehouses to secondary warehouses and onward to schools and other distribution locations.
• Ensure accountability, transparency, and compliance across all supply chain operations in accordance with USDA regulations and Mercy Corps policies

Child Safeguarding, Protection and Accountability

• Ensure all activities comply with Mercy Corps for safeguarding, protection, and accountability policies and standards.
• Promote safeguarding awareness among staff, partners, and communities and ensure concerns are reported through appropriate channels.
• Support meaningful community engagement and accountability mechanisms to strengthen program quality and responsible use of resources.

Knowledge Management

• Support documentation, learning, and knowledge sharing across the program.
• Ensure timely preparation of reports and maintenance of key program tools, trackers, and records.
• Promote adherence to Mercy Corps policies, ethics standards, and code of conduct.

Team Management

• Develop the capacity of the logistics and warehouse team, deep understanding of their roles and assist with career development
• Assist team members with information, tools and resources to improve performance & reach objectives
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one-on-ones and performance reviews
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence
• Provide coaching, feedback, and performance management to help team members achieve program objectives.
• Foster a collaborative and inclusive team culture that values learning, accountability, and excellence.

Influence & Representation

• Build and maintain strong working relationships with government stakeholders, implementing partners, donors, school communities, and other relevant actors.
• Represent the school feeding program in external meetings and coordination forums, as delegated.
• Communicate effectively to support achievement of program objectives and donor commitments.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Supervisory Responsibility

Logistics & Warehouse Officer – Grand Gedeh, Warehouse Cleaner

Accountability

Reports Directly To: Supply Chain & Warehouse Manager

Works Directly With: Supply Chain and Operations Department, Program technical team, partners, MEL team, community accountability reporting mechanism (CARM) and safeguarding team, Finance department.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Bachelor's degree in development, education, agriculture, nutrition, business administration, public administration, social sciences, or related fields.
• Minimum of 4 years of progressively responsible experience managing donor-funded development or humanitarian programs, including direct supervision of staff.
• Strong people's management skills, including coaching, mentoring, performance management, and team development.
• Proven ability to manage multiple priorities simultaneously and adapt to changing circumstances while maintaining high-quality results.
• Excellent organizational, planning, and problem-solving skills, with strong attention to detail.
• Strong verbal and written English communication skills, including experience preparing reports, facilitating meetings, and presenting information to diverse audiences.
• Demonstrated commitment to safeguarding, accountability to participants, equality, and inclusive programming.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Able to ride motorcycle and have license are preferred
• Internationally recognized project or program management certification, or willingness to obtain such certification within the first year of employment.

Success Factors

The successful candidate will be a collaborative, results-oriented manager who thrives in a dynamic implementation environment. They will possess strong leadership, communication, and relationship-building skills, enabling them to effectively coordinate teams, partners, and government stakeholders.

Living Conditions / Environmental Conditions

The position is based in Grand Gedeh and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or by our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).