Lead Technical Program Manager
Key details
- Location
- Tampa, FL, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Product / Program management
- Focus area
- other
- Posted
- 2h ago
Skills
About the role
Job responsibilities
- Drive enterprise project management initiatives, coordinating and delivering programs that span multiple organizations and business units
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Oversee identity and access management, data quality, and data retention and destruction
- Lead partner teams in disaster recovery, security, and vulnerability management efforts
- Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
- Coordinate with stakeholders to ensure application stability, resiliency, and compliance with firm policies
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Experience in enterprise project management, driving initiatives across multiple organizations
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Technical exposure in technology resiliency, governance, risk and compliance, asset management, vulnerability management, incident and event management, development, operations, strategy, security operations, data protection, and identity and access management
- Ability to distill broad guidance into actionable tasks and navigate complex processes
- Demonstrated leadership across organizational boundaries and demonstrates control orientation, communication, presentation, negotiation, and collaboration skills
- Ability to build rapport and exercise authority in a collaborative environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred qualifications, capabilities, and skills
- Experience supporting a mix of SaaS and internally developed applications
- Experience architecting IT solutions, including hands-on involvement in solution design and implementation
- Familiarity with healthcare payments or financial technology environments
- Proven ability to manage workload priorities in a fast-paced, priority-driven environment
- Experience with vendor management and cross-functional collaboration
- Advanced skills in process documentation and operational excellence
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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