Lead Risk Management Officer, Lake / Conneaut

Uhhospitals

Ohio, United StatesYesterday

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Skills

incident reportingpatient assessmentpatient carepatient safetyquality improvementrisk managementroot cause analysis

About the role

A Brief Overview

Identifies, leads, and facilitates the development and enhancement of tools and methods to support Clinical Risk & Loss Control, improve organizational performance, and operations. This position will be responsible for leading cross-functional teams to resolve apparent and emerging risks in real time, as well as lead proactive risk management initiatives.

What You Will Do

Identifies and investigates unanticipated outcomes, incident reports, and high-level risk events.
Leads risk management activities for assigned areas and maintains communication with the Director(s) of Clinical Risk Management & Loss Control and key stakeholders.
Conducts/facilitates root cause analysis for serious safety events and other events as needed.
In collaboration with the Director(s) Clinical Risk Management & Loss Control, drives the vision for mapping patient activities that bring value to UH and meets external agency requirements.
Promotes organizational learning about health care errors to affect behavioral changes to improve safety.
Promotes UH system wide standardization of policies/practices via the UH Risk Management Council.
Implements physician practice wide programs around risk and patient safety utilizing data and trends from PASS reporting system, Process Improvement, and/or Quality Improvement
Supports a positive culture through effective communication with all team members.
Clinical Performance Improvement and Change Management In collaboration with local and System Leadership, creates multiple program methodologies for improving clinical performance and implementing needed changes to improve care and outcomes.
Quality Assurance Partners with clinical leadership to assess patient care for gaps to design and implement evidenced based practices and workflow that decrease risk. Participates in audits for on-going risk evaluation.
Education Presents information to clinical teams on risk topics to enhance knowledge and understanding of risk management.

Additional Responsibilities

May participate in high risk event calls after hours.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

A Brief Overview

What You Will Do

Identifies and investigates unanticipated outcomes, incident reports, and high-level risk events.
Leads risk management activities for assigned areas and maintains communication with the Director(s) of Clinical Risk Management & Loss Control and key stakeholders.
Conducts/facilitates root cause analysis for serious safety events and other events as needed.
In collaboration with the Director(s) Clinical Risk Management & Loss Control, drives the vision for mapping patient activities that bring value to UH and meets external agency requirements.
Promotes organizational learning about health care errors to affect behavioral changes to improve safety.
Promotes UH system wide standardization of policies/practices via the UH Risk Management Council.
Implements physician practice wide programs around risk and patient safety utilizing data and trends from PASS reporting system, Process Improvement, and/or Quality Improvement
Supports a positive culture through effective communication with all team members.
Clinical Performance Improvement and Change Management In collaboration with local and System Leadership, creates multiple program methodologies for improving clinical performance and implementing needed changes to improve care and outcomes.
Quality Assurance Partners with clinical leadership to assess patient care for gaps to design and implement evidenced based practices and workflow that decrease risk. Participates in audits for on-going risk evaluation.
Education Presents information to clinical teams on risk topics to enhance knowledge and understanding of risk management.

Additional Responsibilities

May participate in high risk event calls after hours.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

Bachelor's Degree BSN or health or science related field (Required) and
Master's Degree (Preferred)

Work Experience

5+ years direct patient care experience (Required)
Prior supervisory experience (Preferred)
2+ years experience in Risk Management or Quality (Preferred)

Knowledge, Skills, & Abilities

Group facilitation skills. (Required proficiency)
Knowledge of performance improvement concepts and applications. (Required proficiency)
Proven clinical and leadership skills, sharp conceptual and analytical skills, computer skills, ability to work under pressure to meet deadlines, discretion and integrity, organizational skills, maturity, influential demeanor, flexibility. (Required proficiency)
Understanding and interpretation of organizational policies. (Required proficiency)
Understanding of clinical risk management and patient safety concepts. (Required proficiency)
Knowledge of performance improvement concepts and applications.

Licenses and Certifications

Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire)
CPHRM (Preferred) or
CPPS (Preferred) or
CPHQ (Preferred)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

20% Travel among assigned UH entities (20-25%)