Lead Delivery Manager

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

Manages team of Delivery Managers by setting direction and expectations, conducting one-on-ones and performance reviews, fostering collaboration and high performance, and ensuring team effectiveness.

Builds Delivery Manager talent and capability by defining role requirements, conducting interviews and hiring, creating onboarding experiences, providing coaching and development, and building team skills.

Drives operating model and team standards by defining frameworks and methodologies, establishing governance and processes, documenting best practices, implementing quality standards, and ensuring consistency.

Coordinates across program portfolio by facilitating Delivery Manager collaboration, addressing dependencies and challenges, aligning approaches, sharing best practices, and creating knowledge-sharing forums.

Establishes training and development by creating Delivery Manager curriculum, delivering training sessions, developing tools and templates, sharing knowledge, and building sustainable capability.

Defines and tracks function metrics by establishing KPIs and measures, implementing measurement frameworks, analyzing program data and trends, preparing management reports, and driving improvements.

Communicates with senior leadership by reporting on portfolio health and status, highlighting achievements and value, escalating critical risks, providing recommendations, and influencing decisions.

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Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field, or equivalent experience required. 5+ years of experience in technical program management, software engineering, technology leadership, technical program management, or a related field required. 2+ years of experience in a management capacity required. Certification in project management, program management, agile delivery, service management, process improvement, (PMP, PRINCE2, Scrum certification, ITIL, Lean Six Sigma), or equivalent certification preferred.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Phlexglobal Poland Sp. z o.o.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned