Lead Account Manager - MRO

Accountabilities

You will lead account and channel sales activities for assigned national and regional customers, ensuring effective execution of growth strategies and strong commercial relationships. Your responsibilities will include:

• Develop and execute account, channel, and customer sales plans for assigned national and regional accounts.

• Manage representative organizations and coordinate day-to-day sales activities to strengthen customer coverage and drive revenue growth.

• Lead customer meetings and serve as the primary category and business contact for assigned accounts.

• Represent the business at relevant trade shows and customer events.

• Coordinate pricing strategies, product assortment, and promotional activities with marketing, trade marketing, and internal sales partners.

• Identify opportunities to expand sales across assigned product categories and recommend initiatives to accelerate growth.

• Gather and analyze competitive intelligence, market developments, and customer insights to support account planning and commercial recommendations.

• Drive customer-level execution of new product launches, ensuring alignment with launch plans and required timelines.

• Build strong relationships across customer organizations and internal teams to support business objectives.

• Contribute to team development and cross-functional collaboration, helping ensure consistent execution and achievement of sales targets.

Requirements

The ideal candidate brings substantial B2B sales and account management experience, strong commercial judgment, and the ability to coordinate multiple stakeholders in a competitive MRO environment. Required qualifications include:

• At least 7 years of experience in sales, account management, or trade marketing within B2B electrical, MRO, or major accounts.

• Proven experience managing customer relationships, developing account plans, and overseeing representative organizations.

• Demonstrated expertise in pricing, promotional strategies, product assortment, and new product launch execution.

• Strong ability to build and maintain effective business relationships across sales, marketing, and customer teams.

• Proficiency in Microsoft Excel, PowerPoint, and other standard business software tools.

• Strong communication, negotiation, organizational, and analytical skills.

• Ability to identify commercial opportunities, interpret market intelligence, and translate insights into actionable sales strategies.

Additional experience that would be valuable includes:

• Previous leadership or team management experience.

• Experience working with electrical distributors, contractors, property managers, or maintenance contractors.

• Background supporting multi-category sales growth within national or regional account structures.

Benefits

• Immediate eligibility for medical, dental, and vision insurance.

• 401(k) retirement plan.

• Generous vacation time, with scheduling coordinated with the manager according to business priorities and personal needs, without a predefined maximum.

• Opportunity to strengthen leadership and cross-functional collaboration skills within a large, matrixed organization.

• Exposure to strategic national account management and business growth initiatives.