​Landscape Inspector

Overview

The Landscape Inspector is responsible for completing inspections of the work being performed by the contractor landscape service provider, to ensure they are delivering the quality of work and the scope of work as outlined in their contract. This will include visual inspections, walking the areas where services had been recently performed, and communicating with the General Manager to communicate any deficiencies or concerns. The individual seeking this role shall be familiar with a wide variety of landscape species (turf, shrubs, trees, flowers, plants, etc), their growth patterns and the basic needs of these plants & turf. He or she performs all responsibilities while demonstrating outstanding customer service skills, representative of Castle Royal Service. Bilingual (English and Spanish) is desirable but not required. The Landscape Inspector will report directly to the General Manager and will need to communicate with the landscape service provider's management team as requested by the GM.

Responsibilities

Essential Duties and Responsibilities

• Inspections based on a cycle whereby the community is divided into equal sections with one section being inspected each week.
• Inspections completed based upon a daily review with the GM of the vendor and on-site work orders. Landscape Inspector will provide follow-up to all open work orders at the weekly meeting with the landscape vendor.
• Coordinate with the landscape vendor, Landscape Committee Chair, and Board liaison between them and the membership.
• Provide residents with the information in a timely manner when assigned to assist them.
• Attend weekly landscape vendor meetings and monthly Landscape Committee meetings.
• Attend Board meetings upon request to provide regular updates to the Board.
• Assist General Manager with any special requests.
• Resolves and follows-up on landscape complaints/issues as assigned.
• May be assigned other duties by the on-site General Manager.
• Follows safety procedures and maintains a safe work environment.
• Working familiarity with Excel & Word required.
• Golf course experience is helpful.

Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school diploma required.

• Associate's degree required; Bachelor's degree preferred, with a concentration in business administration, landscape management, horticulture, or a related field.

• Certifications in landscape management, project management, or related disciplines are a plus (e.g., Certified Landscape Professional, Project Management Professional).

• 2+ years of experience in landscape management or project management, preferably in large-scale community associations or similar environments.

• Demonstrated experience in managing vendor relationships, budgeting, and project execution.

• Previous experience in managing multiple projects simultaneously and overseeing large-scale landscape maintenance programs.

• Experience with budgeting and financial forecasting for landscape or property management projects is highly preferred.

• Position will require a valid Driver’s License.

Skills and Abilities

• Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.

• Strong working knowledge of customer service principles and practices.

• Strong analytical and problem-solving skills.

• Excellent interpersonal, office management skills

• Excellent interpersonal and organizational skills and attention to detail 

• High attention to detail, excellent time management, and a self-starter.

• Ability to communicate, receive, and exchange ideas and information through spoken and written means.

• Able to work under tight deadlines and use time effectively based on key priorities.

• Ability to act with integrity, professionalism, and confidentiality.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work under pressure, maintain composure and utilize good judgment during emergency/difficult and stressful situations.

• Ability to lift 30lbs. following appropriate safety procedures.

• Ability to:

• work in an upright standing position for long periods of time

• crawl in small and tight spaces

• work in different environmental working conditions (e.g. heat, cold, wind, rain).

• walk and climb stairs

• stoop and bend

• reach with hands and arms.

• handle, grasp, and feel objects and equipment

• hear, understand and respond appropriately to verbal requests made in person and over the telephone.

• Extensive use of fingers for typing and visual use of the computer monitor.

• Ability to quickly and easily navigate property/buildings is required to meet the job functions.

• Ability to detect auditory and/or visual emergency alarms

• May be required to perform work outdoors during all seasons

• Visual ability correctable to 20/20.

• Ability to work extended hours and weekends based on project requirements.

• Ability to respond to emergencies and callouts in a timely manner.

• May be required to travel for training sessions off-site

• Must be able to operate a golf cart or other motor vehicle.

EQUAL EMPLOYMENT OPPORTUNITY

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.

DISCLAIMER

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.