Key Account Manager
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Key details
- Location
- Poland
- Work style
- Onsite
- Level
- Senior
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- 3w ago
Skills
account planningb2b salescrmnegotiation
About the role
Responsibilities:
Account Development:
· Work with team to develop proposals that address client needs, concerns, and objectives.
· Develop new business contacts (building the company's image and customer relations).
· Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles
· Implement new projects in close cooperation with the technology department and the graphics department.
· Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Client Retention:
· Present new products and services and enhance existing relationships.
· Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.
· Arrange and participate in internal and external client debriefs.
Account Planning:
· Track market label development and changes, search for potential customers and monitori competitors' activities.
· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
· Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Administrative:
· Submit progress reports and ensure data is accurate.
· Enter and manage data accurately within the company’s CRM or other sales management systems.
· Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.
· Track and record activity on accounts.
Qualifications:
· several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing
· 'B' category driving license required
· knowledge of English language at a level enabling business communication
· communication and negotiation skills (building win-win situations with clients)
· ease of establishing contacts
· communication skills and independence
· ability to quickly adapt to new situations
· understanding the dynamics and requirements of the customer / packaging market
· analytical skills (assessment of sales levels, profitability, etc.)
· very good organization of work
Account Development:
· Work with team to develop proposals that address client needs, concerns, and objectives.
· Develop new business contacts (building the company's image and customer relations).
· Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles
· Implement new projects in close cooperation with the technology department and the graphics department.
· Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Client Retention:
· Present new products and services and enhance existing relationships.
· Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.
· Arrange and participate in internal and external client debriefs.
Account Planning:
· Track market label development and changes, search for potential customers and monitori competitors' activities.
· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
· Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Administrative:
· Submit progress reports and ensure data is accurate.
· Enter and manage data accurately within the company’s CRM or other sales management systems.
· Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.
· Track and record activity on accounts.
Qualifications:
· several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing
· 'B' category driving license required
· knowledge of English language at a level enabling business communication
· communication and negotiation skills (building win-win situations with clients)
· ease of establishing contacts
· communication skills and independence
· ability to quickly adapt to new situations
· understanding the dynamics and requirements of the customer / packaging market
· analytical skills (assessment of sales levels, profitability, etc.)
· very good organization of work