KEN - Programs - MEAL Officer

Position: Monitoring Evaluation, Accountability and Learning (MEAL) Officer
Department: Programs (MEAL)
Reports to: MEAL Manager
Location: Nairobi, Kenya (Kenya Country Office)
Salary Grade: BG6
Last updated: November 2026



Job Summary


The MEAL Officer supports implementation of monitoring, evaluation, accountability and learning activities across assigned projects and field locations. The role ensures timely collection, verification, analysis and reporting of quality programme data; supports assessments and evaluations; strengthens community feedback mechanisms; and documents evidence and learning to inform programme improvements.
Working under the supervision of the MEAL Manager, the Officer collaborates with programme teams, field staff and partners to apply standardized MEAL tools and procedures in line with the ACF US DMEAL strategy and organizational standards.

Purpose: Implement project-level DMEAL processes that generate reliable evidence, support adaptive programming and strengthen accountability to programme participants.
Engagement: Work closely with Programme Managers, Officers, field staff, community representatives and partners to coordinate monitoring, data quality, feedback and learning activities.

Delivery: Produce timely, accurate and actionable MEAL information to support evidence-based programme decision-making, performance monitoring and accountability. Develop and maintain data collection tools, performance dashboards and data visualization products to facilitate effective tracking and analysis of programme results. Conduct data analysis and produce high-quality monitoring, assessment and evaluation reports, including Post-Distribution Monitoring (PDM), baseline and endline reports. Translate monitoring findings into practical insights and learning to inform programme adaptation, continuous improvement and quality reporting.


Essential Job Duties

1. Project Monitoring (40%)

Develop the MEAL plans, indicator tracking tools and monitoring procedures in accordance with the approved project frameworks and organizational standards.
Update and maintain program and project-specific visualization tools to track programme outputs, outcomes, coverage and progress against targets
Work with programme teams to define, operationalize and routinely track project performance indicators, including appropriate disaggregation by sex, age and disability.


Facilitate periodic reviews of Detailed Implementation Plans (DIPs), work plans and performance targets with programme teams at field bases.
Conduct routine field monitoring, verification visits and spot checks to assess implementation progress, identify bottlenecks and recommend corrective actions.
Provide evidence-based feedback to Project Managers on implementation performance, efficiency, effectiveness and emerging risks; follow up on agreed improvement actions.
Contribute to project inception, review and close-out processes and ensure monitoring findings inform programme decisions.


2. Data Management and reporting (40%)
· Maintain an internal MEAL reporting calendar and coordinate timely submission, validation, analysis and dissemination of field data.

Review and adapt standardized quantitative and qualitative data collection tools, including digital data collection forms
Support the back-end administration, maintenance and optimization of Action Against Hunger’s DHIS2 reporting system, including data configuration, validation, troubleshooting and user support, to ensure accurate, timely and reliable programme data reporting.
Conduct routine data quality checks and assessments to verify completeness, accuracy, consistency, validity, timeliness and traceability of reported results.
Consolidate and analyze data from field bases; produce descriptive statistics, disaggregated summaries, dashboards and concise interpretation of trends.
Support programme teams in preparing accurate monthly, quarterly, semi-annual and annual reports, ensuring consistency between narrative results and data in DHIS2.
Support the MEAL manager to generate quality MEAL report
Facilitate quarterly data reviews, data dives meetings with field teams; document findings, action points and follow-up responsibilities.
Apply organizational data protection, informed consent, confidentiality and responsible data-use requirements, including the Kenya Data Protection Act (2019).
Coach programme staff and enumerators on data collection, verification, management, interpretation and reporting.



Accountability (10%)


Establish an effective functional system for complaints/feedback handling and response mechanisms at community level


Support the operation of accessible, confidential community feedback and complaints mechanisms, including recording, referral, provide a trend analysis and follow-up to close feedback loops and disseminate to stakeholders.
Ensure that the Complaint and Feedback Mechanism (CFM) guideline is being followed by all staffs including the implementing partners



4. Evidence and learning (10%)

Support the planning and implementation of baseline, endline, PDM, rapid needs, context-monitoring and other assessments, including development of tools, sampling plans and fieldwork schedules.
Provide technical support to nutrition and food security surveillance and other sector assessments, where relevant, in collaboration with county departments and partners.
Ensure surveys, evaluation, research follow applicable Government of Kenya protocols, technical guidance, ethical requirements and organizational quality standards.
Support the development of high-quality case studies and facilitate their dissemination and use by relevant stakeholders to inform evidence-based decision-making and programme improvement.
Present assessment findings to programme teams and relevant external stakeholders and track agreed recommendations for programme adaptation.
Support the MEAL functions of operational research initiatives, ensuring quality data collection, management, analysis and reporting.


5. Other duties as required
Carry out other related duties assigned by the supervisor, consistent with the scope and responsibilities of the position.

III. Supervisory Responsibilities
The role has no routine line-management responsibility. Coordinate and provide task-level guidance to enumerators and data entry clerks during surveys and monitoring exercises; facilitate induction and refresher training on MEAL tools, quality standards and safeguarding requirements.

IV. Fiscal Responsibility

Support the preparation and tracking of MEAL activity budgets, including surveys, assessments and field monitoring.
Monitor expenditure against approved MEAL work plans and flag variances to the supervisor and relevant budget holders.
Contribute performance and activity data to periodic efficiency and value-for-money reviews; financial oversight remains with designated budget holders.


V. Physical Demands

The role requires prolonged computer-based work, concentration and timely delivery of accurate outputs. Field travel may involve walking long distances and working in physically demanding environments. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.


VI. Working Conditions, Travel and Environment

Regular attendance of at least five days per week is required, with occasional work outside standard hours or on weekends as operational needs dictate. The role may involve field travel of up to 70% of working time across counties, including locations with heightened security risks, basic living conditions, extreme weather and potential infectious disease exposure


VII. Gender Equality Commitments


Promote equal access to information, participation and opportunities for people of all genders.
Treat colleagues and programme participants fairly and respectfully, valuing diverse backgrounds and cultures.
Ensure MEAL data are appropriately disaggregated by sex, age and disability, and use findings to inform inclusive, gender-responsive programming.



Commitment to Safeguarding and Code of ConductAction Against Hunger is committed to ensuring that all individuals we come into contact with are treated with dignity, respect and in accordance with the principle of do no harm. We have zero tolerance for sexual exploitation and abuse, child abuse, modern slavery/trafficking in persons, discrimination, harassment, or other forms of misconduct. All staff members are expected to uphold the organization's Safeguarding Commitments, Code of Conduct and relevant policies, and to conduct themselves professionally and ethically at all times. Candidates may be subject to safeguarding screening and reference checks as part of the recruitment process. All staff members are required to complete mandatory safeguarding training and to promptly report any safeguarding concerns or suspected misconduct through established reporting channels.



IX. Required Qualifications

Bachelor's degree in relevant fields such as Monitoring and Evaluation, Statistics, Epidemiology, Public Health, International Development or another social science field.
Professional certification in Project Management or Monitoring and Evaluation (M&E) from a recognized institution is desirable


X. Required Skills & Experience

Minimum three (3) years of relevant experience in monitoring, evaluation, accountability and learning, preferably in humanitarian or development programmes.
Practical experience implementing project monitoring systems, indicator tracking, field verification and data quality assurance.
Ability to collect, analyze, interpret and communicate quantitative and qualitative data in clear reports and visualizations.
Demonstrated knowledge and experience managing and analyzing data using at least one statistical package (Stata, SPSS or R) and advanced Excel, experience with Power BI, Tableau or similar visualization tools, and comfort with Microsoft Office packages as well as DHIS2.
Conversant with ODK, KoboToolbox, Survey CTO, CommCare or other mobile data collection platforms.
Strong grounding in qualitative and mixed methods; experience with qualitative analysis software (NVivo/ATLAS.ti) is an added advantage.
Experience supporting community feedback and complaints mechanisms and accountability to affected populations.
Good facilitation, report-writing, interpersonal and communication skills; fluency in written and spoken English.
Experience working with county government systems, including in Kenya’s arid and semi-arid lands, is an advantage.
Knowledge of nutrition and food security surveillance, anthropometric data, or GIS tools such as QGIS is an advantage.



All candidates should apply online.Action Against Hunger provides all staff with an attractive salary & benefits package. We provide equal employment opportunities to all employees & qualified applicants for employment without regard to race, color, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Action Against Hunger complies with all applicable laws governing nondiscrimination in employment.