IVF Nurse Manager
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Key details
- Location
- San Francisco, CA, United States
- Work style
- Onsite
- Level
- Senior
- Function
- Healthcare
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
Who is Spring Fertility?
We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
Why should you join our team?
We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Role Summary
The IVF Nurse Manager –provides clinical, operational, and people leadership across all clinical nursing services and patient navigation functions within fertility and specialty care programs. This leadership role ensures the delivery of seamless exceptional patient-centered fertility care while maintaining operational excellence, quality compliance, and team development.
This role is accountable for:
- Safe, compliant clinical IVF nursing operations and care management for all aspect of fertility care.
- Staff leadership, mentorship, training, quality assurance, regulatory readiness, and KPI performance across multiple sites.
The IVF Nurse Manager ensures seamless coordination between patient navigation teams, ASC nursing teams, clinical and ASC medical assistants, providers, labs, and administrative partners to deliver high quality, timely, patient centered fertility care.
Essential Functions
Clinical Leadership
- Provide clinical leadership, education, and mentorship to nursing staff.
- Support all fertility treatments including but not limited to IVF, Third-party, and IUI treatment workflows
- Ensure safe and high-quality patient care standards.
Patient Navigation & Patient Experience
- Lead the IVF Nursing team ensuring a seamless and compassionate patient journey.
- Oversee Care Team Introductions and patient onboarding processes.
- Ensure effective coordination between navigators, nurses, providers, and administrative teams.
- Monitor patient readiness, scheduling, consents, and treatment prerequisites.
- Manage patient escalations and support complex patient cases.
Team Leadership & Development
- Recruit, train, and mentor nursing staff.
- Conduct performance evaluations and support professional development.
- Foster a collaborative, compassionate, and high-performing team culture.
- Manage staff scheduling and ensure appropriate coverage across treatment areas.
Quality & Compliance
- Support and maintain the clinic’s Quality Management System.
- Ensure compliance with all state, federal, and network regulatory standards and clinical protocols included but not limited to CDC, Tissue bank regulations, and FDA regulations.
- Conduct chart audits and quality assurance reviews.
- Lead preparation for regulatory inspections and internal quality reviews.
- Monitor and enforce infection control and safety procedures.
- Develop and oversee a Quality Assurance (QA) program covering both nursing and patient navigation services include ability to define, generate, and refine current and new SOPs
- Investigate patient complaints, incidents, and quality variances; implement corrective and preventive action plans (CAPAs). Expert level in root cause analyses for clinical incidents and implement quality assurance programs.
Operational Excellence & KPI Management
- Monitor and track Key Performance Indicators (KPIs) across nursing teams.
- Analyze trends and implement process improvements.
- Lead regular operational meetings to improve workflow efficiency and patient experience.
- Support risk management, incident investigation, and corrective action planning.
Training & Workflow Standardization
- Develop and maintain training programs and competency validation for staff.