IT Services Enterprise System Administrator
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Skills
About the role
POSITION OVERVIEW
The Westminster Schools is committed to providing the best technology resources and solutions to support the school's mission. The IT Services department monitors the school's technology needs, evaluates new and emerging technologies, and provides the resources needed to enhance communication for all members of the school community. The IT Services department also supports professional development on integrating technology in the classroom and maintains the equipment needed to support the school's academic and administrative needs.
The IT Services Enterprise Systems Administrator is a key member of the IT Services infrastructure team, responsible for administering, maintaining, securing, and continuously improving Westminster's enterprise applications, software systems, and supporting technology infrastructure. This position manages the lifecycle of campus-wide Software-as-a-Service (SaaS) platforms and locally installed applications, including Google Workspace for Education and the Securly content filter, while supporting network services, identity management, system integrations, and related infrastructure technologies.
The Administrator collaborates with other IT Services personnel and campus stakeholders to ensure system reliability, operational continuity, and effective technology integration. This role also develops and maintains application evaluation, security review, documentation, and change management processes while supporting a strong cybersecurity posture that balances appropriate access with the protection of Westminster's students, employees, and institutional information.
Division Head: Chief Information Officer
Supervisor: IT Services Senior Engineer
Supervisory Responsibilities: None
Position Status: Salaried, exempt, full-time, regular, 12-month
WORK SCHEDULE, TIME OFF & HOLIDAYS
Hours of Work: This is a full-time, 12-month position with typical working hours of 7:30 a.m. to 4:00 p.m., Monday through Friday. The position requires occasional evening, weekend, and school-break availability to support scheduled system maintenance, upgrades, and urgent operational needs.
Paid Time Off (PTO): The position is awarded 20 days of PTO annually, subject to the School's applicable PTO policies and procedures.
School Holidays: The position observes up to 17 paid school holidays annually, in accordance with the School's established holiday calendar and based on the employee’s scheduled work period.
REQUIREMENTS AND QUALIFICATIONS
The requirements below represent the knowledge, skills, and abilities required for a successful candidate.
- High school diploma or equivalent; bachelor's degree in information technology, computer science, or a related field preferred.
- Minimum of five years of relevant systems administration experience, or an equivalent combination of education and experience.
- Demonstrated experience administering enterprise SaaS applications and software systems.
- Experience managing Google Workspace productivity platforms.
- Working knowledge of identity and access management, authentication protocols, and system security.
- Experience with application deployment, system updates, automation tools, monitoring tools, and techniques
- Strong troubleshooting, documentation, communication, and organizational skills.
- Ability to evaluate, implement, and maintain technology solutions that support reliable network, telecommunications, and enterprise system operations.
- Knowledge of the installation, maintenance, and management of networking, telecommunications, and computing equipment
- Ability to diagnose and resolve complex issues involving enterprise applications, infrastructure, and network connectivity with proven problem-solving and process refinement skills
- Demonstrated ability to collaborate effectively and provide responsive, service-oriented technical support
- Demonstrated ability to communicate effectively, manage competing priorities, exercise sound judgment, maintain confidentiality, and provide responsive technical support to a diverse school community.
Preferred Qualifications:
- Experience administering Google Workspace for Education in an independent school or other educational environment.
- Experience managing Apple platforms, including macOS, iPadOS, and iOS.
- Experience with Active Directory, LDAP, federated identity solutions, and authentication technologies.
- Experience developing and maintaining automation scripts using Python or similar languages.
- Experience deploying and managing SaaS software and systems in physical, virtualized, or cloud-based environments.
- Knowledge of network (wired and wireless) and telecommunication resources, services, and applications appropriate for a K-12 educational environment
- Demonstrated ability to apply sound technical judgment, strategic thinking, and effective operational planning.
- Demonstrated initiative, adaptability, commitment to continuous professional development, and ability to work independently and collaboratively.
- Growth mindset: seeking ways to foster self-development and growth, both personally and for colleagues
- Excellent planning, prioritization, and organizational skills with the ability to successfully manage multiple tasks
Highly Desired Qualifications:
- K-12 SaaS system administration experience and/or experience developing and maintaining processes for SaaS lifecycle (as a sys. admin or instructional owner) in a K-12 environment
- SQL experience in a production environment
- Experience with VMware vSphere, Microsoft Azure, and remote desktop technologies.
- Familiarity with Cisco networking and Meraki wireless technology
- Relevant industry certifications
ESSENTIAL RESPONSIBILITIES
- Manages the lifecycle of assigned enterprise Software-as-a-Service (SaaS) platforms, including requirements gathering, vendor evaluation, procurement coordination, implementation, maintenance, and retirement, in accordance with established School purchasing and approval procedures.
- Supports instructional divisions and business units in SaaS and software procurement and lifecycle management, ensuring vendor solutions meet and maintain compatibility and security criteria, with clear documentation of data roles, support contacts, licensing data, and key operating-level agreements.
- Identifies user training needs through support trends, system changes